Regulation E and Debit Card Error Resolution

Regulation E and the Electronic Funds Transfer Act provide a basic framework that establishes the rights, liabilities, and responsibilities of consumers who use electronic fund transfer services, and of the financial institutions that offer these services. This session will include an overview of the requirements, with special emphasis on the error resolution process.

Covered Topics

  • What is considered an EFT
  • Member liability for unauthorized EFTs
  • What the credit union must do when a member alleges an unauthorized transfer or error
  • Required disclosures
  • Overdraft requirements for one-time debit and ATM transactions

    Who Should Attend?

    Compliance Officers, EFT Coordinators, Staff involved in debit and ATM cards and ACH staff will benefit from attending this webinar.