The 50 Most Important Safe Deposit Operating Issues

The safe deposit operation is a unique, fast-changing service in the financial industry. It is the only product or service in which members of your staff do not know the value of a consumer’s assets. As a result, every vault transaction can lead to considerable liability. Effective procedures and sound daily practices can counteract and minimize this risk. This seminar covers the “nuts and bolts” and the recommended day-to-day operating procedures for your institution.

Dave McGuinn, a nationally recognized expert in the safe deposit area, will provide clear, concise answers to all the basic or complicated questions regarding your institution’s responsibility, liability and daily operating procedures. In addition, you will receive information about many current lawsuits and other nationwide horror stories.

Covered Topics:

Answer: (Y) YES, (N) NO, (NS) NOT SURE to review your internal procedures.


 _ Can box keys be duplicated using silly putty and epoxy glue?
 _ Will your part-time attendant make a good courtroom witness?
 _ Do you follow the ten necessary steps when granting box access?
 _ Do you have at least ten items included in your new box renter's kit?
 _ Can FDIC/NCUA signs, logos or brochures create safe deposit liability?
 _ Can you purchase locksmith tools on EBAY that can open boxes in seconds?
 _ Are you providing a "No Insurance Disclosure Notice" to all new box renters?  
 _ Do you require five types of identification from every signer on a new box contract?
 _ Are you aware of your liability if box access is allowed "before or after" lobby hours?
 _ Do you know why you will lose a lawsuit if you are leaving anyone in your vault alone?

How did you do on the test?  (This presentation addresses these issues and much more)

Who Should Attend?

This informative program will benefit your (current or new) full and part time vault attendant, safe deposit supervisor, compliance officer and internal auditor.

"What a great presentation, I'm just sad I didn't find TTS sooner.  David McGuinn was amazing!!" -- Pamela Brown-Graff, CEO, MED5 Federal Credit Union