Today, most Credit Unions are still trying to find ways to grow their loan portfolios ensuring that the new loans being granted reflect the Credit Union’s quality and performance standards and that members borrowing needs are being met. That means loan processes and loan expectations are not getting easier especially for loan officers. Moreover, regulatory requirements for granting loans are becoming more numerous and complex and both the lending process and loan officers must be in compliance with all of the existing and new regulations.
Loan officers must be fully trained and competent with all aspects of lending and it seems that loan officers have more and more that is required of them to process a loan request and decision a loan in a reasonable time frame – which is speeding up!
This session will discuss the 10 key criteria that loan officers need to focus on to ensure that production needs, loan quality and regulatory compliance standards and member expectations and borrowing needs are achieved.
- Meeting loan production standards: Finding ways to say "yes"
- Ensuring loan quality meets Credit Union requirements
- Timely and efficient loan decisoning: Don’t procrastinate!
- The foundation criteria of all loan decisioning
- Member communication
- Loan documentation
- Working smarter, not harder
- Team concepts
- Training and Regulatory knowledge
- Member intangibles and loyalty
Who Should Attend?Supporting your loans officers’ needs to constantly focus on and refresh themselves on key lending criteria can improve loan growth and loan portfolio quality, as well as enhance your Credit Union’s ability to meet members’ borrowing needs.
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