Handling Deceased Member Accounts

Dealing with a deceased member's account can be an emotional for all concerned and can have legal consequences if not handled properly. Every account will have a UNIQUE set of circumstances. Take this time to make certain staff handling accounts understand the consequences that can arise from mishandling funds paid to estates and beneficiaries.

Covered Topics

  • Documentation required to release the funds
  • Determining who gets the funds, and when
  • NCUSIF insurance issues
  • Other legal considerations related to decedent members' accounts

Who Should Attend?

Member service representatives, branch administration, branch managers, tellers, training and development staff, compliance personnel, and anyone who handles member accounts will benefit from attending this webinar.