Annual BSA Training for Frontline Staff

BSA remains one of the costliest and most time-consuming regulations for financial institutions. Annual training on key topics eases the compliance burden and ensures everyone is working together in a culture of compliance. Refresh your frontline on customer identification and due diligence – they are best positioned to notice unusual or suspicious activity. This webinar explains the “whys” behind compliance with actual examples that all staff can relate to, with a look at all the key components of BSA from the frontline point of view.

Covered Topics

  •  New August 2019 guidance on detecting & reporting opioid activity
  •  Red Flags for money laundering
  •  Customer Identification Program – Keys to Know Your Customer
  •  OFAC Basics
  •  Currency Transaction Reporting & record keeping
  •  CDD rules, including beneficial owner identification
  •  Do’s & Don’ts for Staff (what can we tell our members?)
  •  Identifying suspicious activity – real life examples

Who Should Attend?

All member contact staff, including Tellers, New Accounts, Lenders, Branch Managers, Receptionists, Call Center and their supervisors.