Credit Union Human Resources Training

Total Training Solutions' credit union human resources training covers topics ranging from background checks to employment records to improving employee performance and many more. All of our bank training webinars are led by experts from the financial industry.

Branch Manager Best Practices

Presented By:Photo of Honey Shelton Honey Shelton
This event was recorded on Thursday, April 13th, 2017.

Learn how to build a team that works together for the common good.

Related Topics: Risk Management/Legal, Human Resources, Management/Employee Development

Promo URL: https://www.CUWebinars.com/Webinar/Details/4739/?idAff=19

Coaching Effectiveness for Managers

Presented By:Photo of Janice Branch Janice Branch
This event was recorded on Tuesday, March 14th, 2017.

Empowering, practical and useful information that can increase leadership skills required by managers.

Related Topics: Risk Management/Legal, Human Resources, Management/Employee Development

Promo URL: https://www.CUWebinars.com/Webinar/Details/4738/?idAff=19

Onboarding Your New Hire

Presented By:Photo of Honey Shelton Honey Shelton
This event was recorded on Tuesday, January 10th, 2017.

Maximize the success of the new hire by providing tools and best practices you can use to create an effective onboarding process in your organization.

Related Topics: Sales, Management/Employee Development, Human Resources

Promo URL: https://www.CUWebinars.com/Webinar/Details/4722/?idAff=19

The Efficient & Effective Branch Manager

Presented By:Photo of Honey Shelton Honey Shelton
This event was recorded on Thursday, October 27th, 2016.

A one-hour webinar focused on elevating your effectiveness as a leader. The smooth and consistent operation of your branch is critical to maintaining and attracting business. 

Related Topics: Sales, Risk Management/Legal, Human Resources

Promo URL: https://www.CUWebinars.com/Webinar/Details/4705/?idAff=19

8 Keys to Teller Excellence

Presented By:Photo of Janice Branch Janice Branch
This event was recorded on Thursday, August 25th, 2016.

The Eight Keys to Teller Excellence webinar is designed to develop alert, capable tellers who can minimize losses, follow explicit instructions and provide quality customer service.

Related Topics: Risk Management/Legal, Human Resources, Management/Employee Development

Promo URL: https://www.CUWebinars.com/Webinar/Details/4700/?idAff=19

Onboarding Your New Hire

Presented By:Photo of Zack Merrill Zack Merrill
This event was recorded on Friday, June 3rd, 2016.

This dynamic program will help raise the bar when it comes to engaging and training new employees from the start. Wow them with a genuine interest and care in their success with your organization.

Related Topics: Sales, Human Resources, Management/Employee Development

Promo URL: https://www.CUWebinars.com/Webinar/Details/4677/?idAff=19

Motivating & Managing the Front Line

Presented By:Photo of Honey Shelton Honey Shelton
This event was recorded on Friday, May 6th, 2016.

This program will focus on frontline performance management - it’s the key to the employee becoming motivated and responsible.  Are you ready to learn how to work with the staff to create a performa... More →

Related Topics: Sales, Human Resources, Management/Employee Development

Promo URL: https://www.CUWebinars.com/Webinar/Details/4673/?idAff=19

Branch Manager Best Practices

Presented By:Photo of Honey Shelton Honey Shelton
This event was recorded on Wednesday, February 17th, 2016.

A one-hour webinar focused on elevating your effectiveness as a leader. The smooth and consistent operation of your branch is critical to maintaining and attracting business. 

Related Topics: Sales, Human Resources, Risk Management/Legal

Promo URL: https://www.CUWebinars.com/Webinar/Details/4672/?idAff=19

Developments in Federal Wage and Hour Law

Presented By:Photo of Geoff Lacy Geoff Lacy
This event was recorded on Wednesday, December 16th, 2015.

During this program we will discuss: proposed DOL regulations, exemptions from overtime, recent court decisions applying these rules and more!

Related Topics: Human Resources

Promo URL: https://www.CUWebinars.com/Webinar/Details/4650/?idAff=19

10 Lessons Learned When Your Member Dies

Presented By:Photo of Deborah Crawford Deborah Crawford
This event was recorded on Wednesday, October 14th, 2015.

Learn about checks, IRAs, deposit ownership, trusts, UTMA, affidavits of heirship and other complex issues that can occur when a member dies.

Your member passed away yesterday and the family is grieving. Yet, in the midst of all the remembering and honoring of a life, the legal and compli... More →

Related Topics: Compliance, IRAs, Sales, Risk Management/Legal, Human Resources, Management/Employee Development

Promo URL: https://www.CUWebinars.com/Webinar/Details/4631/?idAff=19

Smart Social Media

Presented By:Photo of J.T. Turner J.T. Turner
This event was recorded on Monday, August 24th, 2015.

With the explosion of the use of social media, a lending institution must take two critical steps. The smart and reactive use of social media, and the establishment of a social media policies for the company and employees.

Related Topics: Sales, Sales, Human Resources

Promo URL: https://www.CUWebinars.com/Webinar/Details/4628/?idAff=19

Opening Trust, Estate and Fiduciary Accounts

Presented By:Photo of Deborah Crawford Deborah Crawford
This event was recorded on Tuesday, August 11th, 2015.

Many accountholders use trusts to plan for their estate, family, taxes, etc. When opening these special accounts, you need to know about proper documentation, CIP, and signature card responsibilities. You must also understand the trustee(s) authority and duties and your financial institution's ... More →

Related Topics: Risk Management/Legal, Lending, Human Resources, Management/Employee Development

Promo URL: https://www.CUWebinars.com/Webinar/Details/4629/?idAff=19

Do's and Don'ts on Checks

Presented By:Photo of Deborah Crawford Deborah Crawford
This event was recorded on Wednesday, August 5th, 2015.

These simple do’s and don’ts will keep your financial institution from losing money and creating chaos in the back office. Learn the safe way to handle checks and be sure that you and your financial institution can be protected from loss on the negotiable instruments.

Related Topics: Risk Management/Legal, Management/Employee Development, Sales, Human Resources, Management/Employee Development

Promo URL: https://www.CUWebinars.com/Webinar/Details/4593/?idAff=19

New Share Member Account Interview - CIP, CDD and Legal Issues

Presented By:Photo of Deborah Crawford Deborah Crawford
This event was recorded on Wednesday, June 10th, 2015.

The New Member Interview is the frontline security against fraud, money laundering and illegal activity at your financial institution. This program builds the compliance tasks, worksheets and requirements that must be met when you open an account.

Related Topics: Risk Management/Legal, Sales, Sales, Management/Employee Development, Risk Management/Legal, Human Resources, Risk Management/Legal, Management/Employee Development

Promo URL: https://www.CUWebinars.com/Webinar/Details/4597/?idAff=19

Handling Powers of Attorney

Presented By:Photo of Deborah Crawford Deborah Crawford
This event was recorded on Thursday, June 4th, 2015.

Today, someone you have never met walks in with a power of attorney and demands to be added to your accountholder's accounts--an accountholder with hundreds of thousands of dollars with your credit union. Your accountholder is elderly and has no children. Immediately, your mind jumps to thought... More →

Related Topics: Sales, Risk Management/Legal, Management/Employee Development, Risk Management/Legal, Human Resources, Management/Employee Development

Promo URL: https://www.CUWebinars.com/Webinar/Details/4596/?idAff=19

Digital Signatures & E-mail Encryption: Keeping Your Institution Safe and Compliant

Presented By:Photo of Neal Doshi Neal Doshi
This event was recorded on Wednesday, May 20th, 2015.

Financial institutions are more concerned than ever with meeting compliance requirements with current and future consumer protection regulations. Email encryption and digital signatures are a part of that protection.

Related Topics: Compliance, Risk Management/Legal, Risk Management/Legal, Risk Management/Legal, Human Resources, Risk Management/Legal

Promo URL: https://www.CUWebinars.com/Webinar/Details/1804/?idAff=19

7 Habits of Supervisor Success

Presented By:Photo of Honey Shelton Honey Shelton
This event was recorded on Tuesday, January 20th, 2015.

This program will ramp up your leadership skills and address critical supervisory issues necessary to becoming an extraordinary supervisor. A positive, real-world approach for delivering extraordinary results

Related Topics: Risk Management/Legal, Human Resources, Management/Employee Development

Promo URL: https://www.CUWebinars.com/Webinar/Details/4622/?idAff=19

What if Employee Engagement Actually Mattered

Presented By:Photo of Broc Edwards Broc Edwards
This event was recorded on Thursday, December 4th, 2014.

Does engagement matter? Absolutely. So, what do we need to do about it?

Related Topics: Human Resources

Promo URL: https://www.CUWebinars.com/Webinar/Details/4578/?idAff=19

Coaching Employees Effectively

Presented By:Photo of Honey Shelton Honey Shelton
This event was recorded on Tuesday, August 12th, 2014.

You will learn how to apply proven coaching techniques that motivate and maximize performance. You will be exposed to practical tools and best practices used as you come to understand and personally build your skills to coach in all types of circumstances.

You be introduced to a proven tech... More →

Related Topics: Human Resources

Promo URL: https://www.CUWebinars.com/Webinar/Details/4564/?idAff=19