What You'll Learn
Who Should Attend
This session is ideal for BSA officers, compliance officers, security officers, marketing, training, branch administration, and new accounts.

In recent consent orders, we have learned the value, to law enforcement and our regulators, that we "Know Our Customer". The new account interview should be used to establish a baseline of expected behavior for our customers both business and consumer. During the interview, we are expected to get to the nature, purpose and expected transactions of our customers.
This session is ideal for BSA officers, compliance officers, security officers, marketing, training, branch administration, and new accounts.