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Dealing with Artificial Intelligence in Banking

Examination of where AI is becoming mainstream in the financial services industry, including a discussion of pros and cons, as well as risks to be monitored. Practical discussion of what to do about it, and how to responsibly incorporate AI into our daily banking lives.
Upcoming
Beginner Friendly
DATE

Tuesday, September 8, 2026
11:00 am - 1:00 pm

INSTRUCTOR

Carl Pry

FORMAT

Webinar

CREDIT TYPE

2.5 CRCM Credits

$299.00 or 1 Token

Includes: Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Accounting/Reporting
  • Artificial Intelligence (AI)
  • Auditing
  • BSA
  • Collections
  • Commercial/Business Lending
  • Compliance
  • Computer Skills
  • CRA Compliance
  • Customer Service
  • Deposit
  • Deposit Accounts
  • Deposit Compliance
  • Fraud
  • General Compliance
  • Human Resources
  • Information Technology/Security
  • Lending
  • Lending Compliance
  • Management/Employee Development
  • Mortgage Lending
  • Reporting
  • Risk Management/Legal
  • Sales
  • Technology/Security
  • Transaction Compliance
  • Trusts
  • Bank Legal Counsel
  • Bank Secrecy Act Officer/BSA Specialist
  • Board Member
  • Branch Manager
  • Commercial Lender
  • Community Reinvestment Act Officer
  • Compliance Officer
  • Consumer Lender/Retail Banker
  • Controller/Accountant
  • Credit Analyst
  • Customer Service Representative
  • Deposit Operations Manager/Specialist
  • Human Resources Officer
  • Internal Auditor
  • IT Professional
  • Loan Closer
  • Loan Operations Manager/Specialist
  • Marketing Officer/Business Development
  • Mortgage Lender
  • New Accounts Representative
  • Privacy Officer/Information Security Professional
  • Private Banker
  • Risk Manager
  • Security Officer
  • Senior Management
  • Small Business Lender
  • Training Manager
  • Trainer
  • Trust Officer
  • Workout Specialist/Collector

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If you think your institution is not utilizing artificial intelligence (AI), you’re very likely to be mistaken. In its simplest form, your employees are likely using ChatGPT to draft memos or emails. The reality is that AI-based technology has infiltrated the banking industry for years now. Every BSA transaction-monitoring software utilizes AI in some form. So do many credit underwriting and marketing systems. Are you aware the extent of your institution’s use of these technologies? Have you identified the risks? How about where these processes are going in the future?

There has been quite a lot in the news lately regarding the use of models, algorithms, AI, and evolving technologies in the banking industry. But there is more to it than just AI – financial institutions are increasingly using and so-called “big data” or “nontraditional data” in their operations. This is information that not traditionally considered financial in nature – it could be information from a consumer’s social media profile, web surfing habits, and more. And this information is available from an increasing number of third parties. The benefits are obvious – more effective marketing, more efficient underwriting of credit, and just an overall sense of better knowing the customer.

But there are two sides to every coin; there are significant risks to using AI and nontraditional data when dealing with customers and prospects. The regulatory agencies (as well as Congress and the Administration) are keenly focused on these risks, and are looking very carefully at what the industry is doing. We have fintechs to thank for many of these advancements, but they are not regulated the same way as traditional banks, thrifts, and credit unions, so usage of these exciting tools and strategies must monitored carefully.

In this webinar we’ll discuss these concerns and risks, so that you can properly monitor and establish controls for these technologies so you can best manage regulatory expectations as you su

What You'll Learn

  • The use case for AI in banking – pros and cons
  • Where you’re already using it right now – employee usage
  • Should we have an AI policy at our institution? (Yes)
  • Privacy and information security risk
  • Reliability of AI, including “Hallucination risk” and oversimplification – a real problem to monitor
  • What are examiners looking for? Where might we be sued?
  • “Algorithmic discrimination” – what is this, and how can we monitor for it?
  • Digital redlining – promoting your products in the digital world
  • New guidance from various agencies, as well as Congress
  • The Facebook settlement – case study in digital advertising, including lessons learned
  • Regulatory agency and FTC guidance on the issue – many to-dos and recommendations
  • Machine learning and related risks
  • AI Framework from the National Institute of Standards and Technology
  • Chatbots and customer service applications
  • Joint statement on AI-based discrimination from CFPB, DOJ, FTC, and EEOC
  • Fintech-bank partnerships
  • Third-party responsibilities – model validation (including updated guidance)
  • How can we use it to make our jobs easier?
  • 2 truths and 1 lie

    • Who Should Attend

    Essentially anyone in the bank that is or could be in a position to utilize AI applications in their daily responsibilities.
    Carl Pry

    Instructor Bio


    Carl Pry is a Certified Regulatory Compliance Manager (CRCM) and Certified Risk Professional (CRP) who is a Senior Advisor for Asurity Advisors in Washington, DC. Through his more than 35-year working career, as well as through his experience as a banking attorney and officer, he has provided a variety of regulatory compliance and financial performance services to financial institutions and other clients throughout the country. He has written extensively regarding consumer and commercial compliance, tax, audit, and financial institution legal issues, and is a frequent contributor to and currently serves as the Chair of the Editorial Advisory Board for the ABA Bank Compliance magazine. He has spoken at scores of banking, compliance, and state bar associations, and has conducted training sessions for financial institutions across the country.


    Continuing Education Credit Information

    Dealing with Artificial Intelligence in Banking has been approved for 2.5 CRCM credits. This statement is not an endorsement of this program or its sponsor. Credits are redeemable for both Live and OnDemand viewing. For questions on certificates, please email support@oncourselearning.com. Certification holders must report these credits at https://aba.csod.com.

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