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Handling Cash

Tellers are often the first impression of a financial institution—and every transaction matters. Each day, tellers handle large sums of cash while balancing speed, accuracy, confidentiality, and customer service.

OnDemand
Beginner Friendly
DATE

Recorded Thursday,
April 9, 2026

INSTRUCTOR

Leslie Nicely

DURATION

2 Hours

FORMAT

Webinar

$299.00 or 1 Token

Includes: 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Compliance
  • Teller
  • Transaction Compliance
  • Branch Manager
  • Teller
  • Training Manager
  • Trainer

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This program will help strengthen those important skills. It will also help tellers perform their daily cash operations with confidence. We will cover how to improve cash handling skills, manage cash drawers, identify counterfeit currency, and handle teller drawer outages. We will also cover how to help customers discreetly and securely with cash withdrawals.

What You'll Learn

  • Strong, Consistent Cash-Handling Procedures That Will Help Reduce Errors
  • How To Organize And Manage Cash Drawers
  • How To Recognize Counterfeit Currency
  • Step By Step Teller Drawer Outage Procedures
  • How To Handle Cash Withdrawals To Protect Your Customer And Your Institution.

Who Should Attend

This webinar is for Tellers, Teller Supervisors, Assistant Branch Managers, Branch Managers, And Teller Trainers.

Leslie Nicely

Instructor Bio

Leslie Nicely, Senior Vice President for Gettechnical Inc. brings with her a wealth of practical banking experience. Her 30+ years include various positions with a local community bank including teller, teller supervisor, new accounts, lending, Branch Administration Officer, BSA/AML Officer and Security Officer and more. She graduated from the Virginia Bankers Association School of Bank Management. Her experience includes management, operations, lending compliance, fraud management, training, security and customer service. Her down-to-earth approach to training and her technical expertise makes her a real asset to our industry.

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