What You'll Learn
Who Should Attend
This informative session is designed for New Customer Representatives, Customer Service Representatives, Deposit Operations, Tellers, Branch managers, and anyone who opens or manages deposit account relationships
Many financial institutions take thousands of dollars in loss on POAs. These losses typically involve letting the POA do activity outside the scope of the document. It usually includes elder fraud and minor fraud. It occurs when someone you have never met walks in with a power of attorney and demands to be added to your member's accounts - a member with hundreds of thousands of dollars with your bank.