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Introduction to ACH

The ACH product has been around for a long time and it’s easy to get complacent with it.

OnDemand
Recorded Thursday,
April 29th, 2021
Presented by Kate Cole
2 CEU Credits
$195.00 or 1 Token

Includes: 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Compliance
  • Risk Management/Legal
  • Bank Secrecy Act Officer/BSA Specialist
  • Compliance Officer
  • Controller/Accountant
  • Customer Service Representative
  • Deposit Operations Manager/Specialist
  • New Accounts Representative
  • Privacy Officer/Information Security Professional
  • Senior Management
  • Teller

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The ACH product has been around for a long time and it’s easy to get complacent with it. It always works, so why mess with it. But, do you really understand what it is and how it works? This session is designed for those that are new to operations and those that want to confirm they really understand ACH.

Covered Topics

This webinar will provide you with:

  • Knowledge of how the ACH payment system works
  • An understanding of commonly-used ACH acronyms and terminology
  • Examples of the primary participants in the ACH system
  • An overview of the responsibilities of the participants
  • An awareness of the different types of ACH entries

Learn caption

Back Office Operations, Compliance Officers, Auditors, Branch Managers, Treasury/Cash Management Professionals, Frontline Staff and Customer Service Representatives.

"Kate Cole was very clear and easy to understand. I appreciated the real-life examples that she gave to clarify her bullet-points. Excellent presentation! Highly recommend!" -- Elizabeth Lowery, First Security Bank of Deer Lodge 


Kate Cole

Instructor Bio

Mary Kate Cole, AAP, CAE, principal of MK Cole Consulting, has nearly two decades of bank operations experience. Kate is an experienced ACH Auditor as well as speaker on payments related topics. She was VP of the Upper Midwest ACH Association for over 15 years. At that time, she was responsible for member education, ACH Audits and problem solving as well as ACH Development projects. Kate has been active in several National ACH Association Rules Work Groups over her career. She is a popular speaker at both local and national conferences on electronic payments related topics.


Credit Information

Recommended for 2 CEU Credit Hours. After attending this webinar, each attendee can receive a Certificate of Attendance for self-reporting of CEU Credits.