What You'll Learn
Who Should Attend
Call Center Personnel, Supervisors, Trainers, and anyone with authority over call center contact personnel would benefit from this webinar.
"A call center is a vision for our CU and Janice gave me a lot to think about. As a result of this webinar I feel as though when the time arises for us to move forward with this project, I will be able to avoid a lot of pitfalls and set up a call center that is geared for success." -- Karen Madry, President/CEO, AFENA
