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Managing Your ACH Exceptions and Decreasing Risk

We'll discuss the timeline for handling the different exceptions. We will also address reinitiated entries rules and the return rate reporting that ODFI’s are required to do.

Upcoming
Wednesday, August 24th, 2022
10:00 am - 11:30 am
Presented by Kate Cole
$195.00 or 1 Token

Includes: Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Compliance
  • Management/Employee Development
  • Branch Manager
  • Compliance Officer
  • Customer Service Representative
  • Internal Auditor
  • Risk Manager
  • Senior Management

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Do you understand what an ACH Exception is and the ACH requirements around them? Many exceptions are rare, and you may find yourself second guessing what you should do. Gain a better understanding of exception processing from returns to notifications, of changes to DNE, and more. You’ll want to make sure you understand your responsibilities as a Receiving Depository Financial Institution so you can manage your risk. We'll discuss the timeline for handling the different exceptions. We will also address reinitiated entries rules and the return rate reporting that ODFI’s are required to do.

What You'll Learn

  • Identifying exceptions as an RDFI and ODFI and determine the best course of action
  • Understanding the timeframes for exception processing
  • Best practices for limiting your liability
  • Importance of using the correct return and NOC codes

Who Should Attend

This course is designed for ACH personnel, operations personnel, and compliance and risk personnel.


Kate Cole

Instructor Bio

Mary Kate Cole, AAP, CAE, principal of MK Cole Consulting, has nearly two decades of bank operations experience. Kate is an experienced ACH Auditor as well as speaker on payments related topics. She was VP of the Upper Midwest ACH Association for over 15 years. At that time, she was responsible for member education, ACH Audits and problem solving as well as ACH Development projects. Kate has been active in several National ACH Association Rules Work Groups over her career. She is a popular speaker at both local and national conferences on electronic payments related topics.