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Opening New Accounts - Part 1

This session kicks off with an essential Regulatory Overview, diving into the vital regulations that shape account openings, including the USA PATRIOT Act, KYC, BSA, and AML laws. Understand the driving force behind these rules, from FinCEN's Beneficial Ownership requirements to FDIC insurance policies. Then, explore the Six Steps to Opening a New Account, which is designed to streamline processes like customer identification, validating banking history, and OFAC compliance. Finally, get an in-depth look at Consumer Account Ownership, emphasizing the significance of these account ownerships and their potential impact on a customer's will and ultimate estate planning. You will also learn about the effect of adding an authorized signer and the role of Powers of Attorney. By the end of this session, you'll be equipped to open consumer accounts while confidently adhering to all regulatory standards.

Upcoming
DATE

Friday, March 13, 2026
11:00 am - 1:00 pm

INSTRUCTOR

Matthew Dickinson

FORMAT

Webinar

$299.00 or 1 Token

Includes: Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Risk Management/Legal
  • Trainer

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This session kicks off with an essential Regulatory Overview, diving into the vital regulations that shape account openings, including the USA PATRIOT Act, KYC, BSA, and AML laws. Understand the driving force behind these rules, from FinCEN's Beneficial Ownership requirements to FDIC insurance policies. Then, explore the Six Steps to Opening a New Account, which is designed to streamline processes like customer identification, validating banking history, and OFAC compliance. Finally, get an in-depth look at Consumer Account Ownership, emphasizing the significance of these account ownerships and their potential impact on a customer's will and ultimate estate planning. You will also learn about the effect of adding an authorized signer and the role of Powers of Attorney. By the end of this session, you'll be equipped to open consumer accounts while confidently adhering to all regulatory standards.

What You'll Learn

Section 1 - Regulatory Overview

  • USA PATRIOT ACT
  • Customer Identification Program (CIP)
  • Customer Due Diligence (CDD)
  • Know Your Customer (KYC)
  • Bank Secrecy Act (BSA)
  • Anti-Money Laundering (AML)
  • FinCEN Beneficial Ownership Rules
  • FDIC Insurance & Disclosure Requirements

Section 2 - Six Steps to Opening a New Account

  • Identify and verify customers with proper identification
  • Use the correct account titling
  • Verify previous banking history
  • Obtain the proper TIN
  • Validate against government lists - OFAC (Office of Foreign Asset Control)
  • Provide regulatory disclosures

Part 3 - Consumer Account Ownership - Authorized Signers and Power of Attorneys

  • Understanding account ownership and how it impacts estate planning and probate
  • Individual and joint account ownership options
  • How to add non-owners (authorized signers)
  • Understand Power of Attorney roles and purpose

Who Should Attend

This session is ideal for anyone responsible for customer-facing roles, particularly those involved in new accounts, customer service, and compliance. This includes tellers, personal bankers, account managers, branch managers, and compliance officers. Additionally, any staff responsible for opening and verifying new accounts, handling customer documentation, or ensuring regulatory compliance with rules such as KYC, CIP, and AML would benefit significantly from this training.

Matthew Dickinson

Instructor Bio

With almost two decades of banking experience ranging from opening new accounts and IRAs, lending, managing operational and lending teams, and serving in key executive management positions - Matt knows the benefit of strong frontline training and its role in managing operational, regulatory, and reputational risk. Effective 2024, Suzie Jones retired after five decades in the financial industry. Matt acquired Training Resources with the commitment to continuing the new account training programs and materials Suzie developed, recognized for its customization to state law and as one of the industry's most outstanding and comprehensive resources.
Matt is known for his expertise, approachability, sense of humor, and passion for providing knowledge to bankers so they can serve their banks' customers confidently while managing risk. He provides training through 16 State Bank Associations and nationally through OnCourse Learning, a web-based training platform. Matt enjoys family time with his wife and four daughters, cooking, and has completed three full Ironman triathlons, a testament to his dedication and patience; traits bankers can expect to experience when they interact with Matt.

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