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Preventing Social Engineering and Identity Theft

Social engineering is the craft of manipulating people into giving away secret information or performing certain actions that may jeopardize their security. 

Upcoming
DATE

Friday, May 15, 2026
11:00 am - 1:00 pm

INSTRUCTOR

Leslie NicelyDeborah Crawford

FORMAT

Webinar

$299.00 or 1 Token

Includes: Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Compliance
  • Fraud
  • Technology/Security
  • Branch Manager
  • Compliance Officer
  • Customer Service Representative
  • Privacy Officer/Information Security Professional
  • Security Officer
  • Senior Management
  • Training Manager

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This deceptive practice takes advantage of human psychology rather than technical vulnerabilities, making it an extremely potent weapon in the arsenal of cybercriminals. Online identity theft keeps us searching for solutions to protect our account holders and our institution. Learn more about how bad actors prey upon emotions to steal private information about your account holder.

What You'll Learn

Highlights

  • Risks and Consequences
  • Identity Theft and Social Engineering
  • Mechanics of social engineering

Typical Schemes

  • Phishing
  • Spear Phishing 
  • Baiting
  • Pretexting
  • Vishing
  • Protecting Yourself and Your Accountholders

Who Should Attend

Fraud Department, Branch Staff, Call Centers, Security, Training and Compliance

Leslie Nicely

Instructor Bio

Leslie Nicely, Senior Vice President for Gettechnical Inc. brings with her a wealth of practical banking experience. Her 30+ years include various positions with a local community bank including teller, teller supervisor, new accounts, lending, Branch Administration Officer, BSA/AML Officer and Security Officer and more. She graduated from the Virginia Bankers Association School of Bank Management. Her experience includes management, operations, lending compliance, fraud management, training, security and customer service. Her down-to-earth approach to training and her technical expertise makes her a real asset to our industry.

Deborah Crawford

Instructor Bio

Deborah Crawford is the President of Gettechnical Inc., a Florida based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 35+ years of combined teaching and banking experience.

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