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RDC: Lessons Learned for Consumer and Business Users

In general, an institution’s Remote Deposit Capture (RDC) program enables business clients to make check deposits without going to the institution by providing an electronic check conversion service. These accountholders are able to make deposits at their convenience via a PC and scanning device. RDC can also refer to mobile deposit services used by your consumer accountholders.
OnDemand
DATE

Recorded Monday,
May 11, 2026

INSTRUCTOR

Dawn Kincaid

DURATION

1 Hour 30m

FORMAT

Webinar

  • BSA
  • Compliance
  • Risk Management/Legal
  • Bank Secrecy Act Officer/BSA Specialist
  • Compliance Officer
  • Deposit Operations Manager/Specialist
  • New Accounts Representative

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In this session we will break down the risks associated with each of these services and discuss best practices for mitigating those risks at your institution. We will discuss procedures for onboarding new users to the service, including conducting proper due diligence and establishing limits. Ongoing monitoring of the relationship as well as appropriate transaction monitored will also be addressed.

What You'll Learn

  • What You'll Learn to be Added.
  • Bullet Point
  • Bullet Point
  • Bullet Point
  • Bullet Point

    • Who Should Attend

    This informative session is designed for New Accounts Staff, Operations Staff, Branch Personnel, Electronic Banking Teams, and Compliance Officers.
    Dawn Kincaid

    Instructor Bio

    Dawn Kincaid began her banking career while attending The Ohio State University. She has 19 years of experience in client service, operations, information technology, administrative and board relations, marketing, and compliance. Most recently Dawn served as the Senior Vice President of Operations for a central-Ohio-based community bank, where she created and refined policies and procedures, conducted self-audits and risk assessments, and organized the implementation of new products and services. Dawn has served in the roles of Compliance, BSA/AML, CRA, Privacy, and Security Officer. She has led training initiatives, prepared due diligence information, completed a variety of regulatory applications, coordinated internal and external audits, and exams, and presented for numerous state associations.

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