Loading...

Teller Training - Part 2 - Checks

Need help with training head tellers? This series is for you. We will tell you the why behind many of the things we do at the teller line. Many head tellers are teaching the next generation of tellers who will go on to manage our financial institutions in the future. You will learn the importance of cash handling, the legal issues behind checks, how to place holds, and many security and fraud procedures. Learn how to stay in compliance, minimize fraud and help new tellers at their jobs. This program will complete training requirements for: BSA, Regulation CC, and Security. You will receive Certificates of Attendance, a recording of all sessions, and a Teller Handbook.
Upcoming
Beginner Friendly
DATE

Thursday, August 20, 2026
11:00 am - 1:00 pm

INSTRUCTOR

Deborah Crawford

FORMAT

Webinar

$299.00 or 1 Token

Includes: Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Teller
  • Teller
  • Training Manager
  • Trainer

Save on annual training costs with our Webinar Subscription Service and share webinars across your entire organization.

Become a subscriber

Learn about upcoming events, webinars and discounts.

Sign Up For Email Notifications

During this session, we will look at the UCC 3 and 4 and learn the rules behind endorsements, stop payments, cashiers checks and deceased owner’s checks. 

Learn about the rules for checks and how to prevent fraud.

What You'll Learn

  • Who is the person entitled to endorse the check?
  • What is a valid endorsement?
  • Bearer versus Order Checks
  • Who is the holder of a check and what is the holder in due course?
  • Ambiguous endorsements
  • Endorsements for minors, deceased parties, business accounts
  • Witnessed endorsements
  • Check cashing issues for business accounts
  • Endorsements on income tax checks
  • Trustee and power of attorney endorsements
  • The simplest rule about checks that will save your financial institutions thousands of dollars
  • The connections between checks and account agreements-if you have not signed the signature card you cannot get the money
  • Postdated, stale dated, erasures, alterations and more lessons we need to learn
  • Why your institution needs to know about the negligence rule and the bank statement rule
  • Should we check endorsements and send them back as "missing"?
  • Treasury checks, postal money orders and other special checks
  • Why we absolutely do not give cash back, cash or deposit into personal accounts checks made payable to a business

Who Should Attend

Tellers who want to refresh with the basics, supervisors or training managers looking for onboarding resources for new hires.
Deborah Crawford

Instructor Bio

Deborah Crawford is the President of Gettechnical Inc., a Florida based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 35+ years of combined teaching and banking experience.

Print this page