Deposit Accounts, Risk Management/Legal
Your member passed away and the family is grieving. Yet, in the midst of all the remembering and honoring of a life, the legal and compliance clock is ticking. In most states, checks can be paid for 10 days after the date of death.
Lending
Attend this proactive webinar and gain an understanding of the often complex and confusing topic of TAXES!
Deposit Accounts, Deposit Operations, Lending, Risk Management/Legal
This session will address the following questions about procedures and your institution: What does the law say about identifying nonresident aliens? What type of identification is being used around the country to open accounts? What are the proper procedures for W-8 reporting? What role does the Office of Foreign Assets and Control (OFAC) play in your new accounts procedures?
Compliance, Deposit Accounts, Risk Management/Legal
During this program we will cover all the compliance issues for opening deposit accounts online.
BSA, Compliance
During this webinar we will focus on the hot spots of your BSA program.
Management/Employee Development
This webinar is intended to assist Call Center Managers in ensuring they have well-trained agents in the Call Center who execute their responsibilities and duties effectively, the Call Center's internal processes are top-notch and they know how to effectively use the technology.
Customer Service, Deposit Operations, Frontline, Loan Operations, Teller
This is a look at all the key components of BSA from the frontline point of view including new Customer Due Diligence (CDD) rules and their impact on our policy and procedures.
Consumer Lending, Deposit Operations, Risk Management/Legal
This webinar provides best practices for a credit union that is dealing with a member's death.
Customer Service, Management/Employee Development, Sales
This fast-paced, dynamic webinar is designed for credit unions serious about taking member service up a notch.
We offer over 100+ webinars per year for credit unions and 300+ webinars for banks covering topics such as compliance, employee development, coaching, BSA/AML, lending, TRID, as well as trending hot topics like pandemic preparedness, the Cares Act, regulation updates and much more! Delivered by respected financial services industry experts, our webinars are timely, relevant and always engaging.
