Webinars

Regulations governing how loans are coded on Schedule RC-C dictate their reporting across all loan schedules within the Call Report. In this webinar, learn to report the four risk-based capital categories of loans on Schedule RC-C accurately to provide greater visibility in your institution’s portfolio and overall health for more informed decision-making.

The narrative section of the SAR provides critical information that law enforcement may use to better understand the crime. In this webinar, learn to write a good narrative and avoid rookie mistakes.

After completing this course, the analyst will have a better understanding of why we calculate financial and credit ratios in certain ways rather than just relying upon following financial formulas to determine a financial result.

Call Centers create a competitive advantage for organizations that learn to create them well| whether there are two or two hundred people answering calls. In most instances, calls are answered by automated voice response system (AVRS) allowing the caller to participate in determining where they need to be routed. This streamlines the process, routing the person to the agent best suited to assist the caller. While this process makes sense for the business, do callers become frustrated with being stuck in an endless loop of options to choose from so that when an agent comes on the line they are met by a frustrated caller?

We are seeing a rapid shift in the way financial institutions interact with their customers and conduct business to a more remote, online delivery model. Not that these capabilities haven’t always been present, but ever since the pandemic, much more business is conducted remotely, and this is a trend we can expect to continue. What are the requirements to keep in mind when conducting business in this fashion?

During the webinar, you will review line-by-line the text fields and requirements to complete the Suspicious Activity Report (SAR).

Although there have been delays and court cases, the Small Business Lending Data Collection requirements Section 1071 data collection requirements will come, sooner or later. Now is not the time to put the brakes on your Section 1071 planning efforts! Come see what Section 1071 is all about.

These colorful and easy-to-use checklists are designed to chronologically lead lenders and processors through the various lending compliance requirements.

There is a big misconception that an IT examination is a technical security assessment focused solely on computer systems, the network, and logical controls. While the technological components and the IT department are most definitely included in the examination, it doesn’t start and end there.