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ACH Rules Update: Are You Prepared for the 20...

Upcoming
  • Tue, January 13, 2026
  • Presented by Kevin Olsen
  • Webinar
$299.00

Nacha's latest rules bring new fraud monitoring requirements, return code updates, and funds availability exceptions. Stay ahead of the changes that impact your institution.

Managing a Successful Call Center

Upcoming
Beginner Friendly
  • Tue, January 13, 2026
  • Presented by Janice Branch
  • Webinar
$299.00
Call Centers create a competitive advantage for organizations that learn to create them well; whether there are two or two hundred people answering calls. In most instances, calls are answered by an (AVRS) automated voice response system allowing the caller to participate in determining where they need to be routed. This streamlines the process; routing the person to the agent best suited to assisting the caller. While this process makes sense for the business, do callers become frustrated with being stuck in an endless loop of options to choose from so that when an agent comes on the line they are met by a frustrated caller? This webinar is intended to assist Call Center Managers in ensuring they have well-trained agents in the Call Center who execute their responsibilities and duties effectively, the Call Center's internal processes are top-notch, and they know how to effectively use the technology.

Empowering Success: Coaching Employees for Hi...

Upcoming
Beginner Friendly
  • Wed, January 14, 2026
  • Presented by Karen Butcher
  • Webinar
$299.00

Discover proven strategies for coaching Gen Z employees in this engaging webinar, designed to help leaders foster growth, inclusion, and well-being in the modern workplace. Join Karen to learn how to unlock Gen Z's potential and build a stronger, future-ready team.

Appraisal Bias, Reconsiderations of Value (RO...

Upcoming
  • Wed, January 14, 2026
  • Presented by Carl Pry
  • Webinar
$299.00

This session will help you understand requirements around valuations: credibility processes, instituting and maintaining a Reconsideration of Value (ROV) process, and handling Automated Valuation Models (AVMs).

[Free Webinar] The 2026 State of Training in ...

Upcoming
  • Wed, January 14, 2026
  • Presented by Rachel Davis, Melissa Wilson
  • Webinar
$0.00

This webinar will unpack the key findings from OnCourse Learning’s 2026 State of Learning & Development Report. Discover the data-driven trends and insights shaping financial services training and learn how to build a more effective, efficient, and impactful L&D program for the year ahead.

Handling Accounts at Death

Upcoming
Beginner Friendly
  • Thu, January 15, 2026
  • Presented by Deborah Crawford
  • Webinar
$299.00
When your account holder dies, many issues and questions arise. Learn about checks, IRAs, deposit ownership, trusts, UTMA, affidavits of heirship, and other complex issues that can occur when an account holder is deceased.

4 Pillars of Exceptional Supervision: Your To...

Upcoming
Beginner Friendly
  • Fri, January 16, 2026
  • Presented by Vicki Kraai
  • Webinar
$299.00

This program will enhance your leadership skills and tackle essential supervisory challenges, equipping you to excel as an outstanding team leader.

Instant Payments Compliance: OFAC, Reg E & Be...

Upcoming
  • Tue, January 20, 2026
  • Presented by Kevin Olsen
  • Webinar
$299.00
FedNow® and RTP® bring speed, but also heightened compliance risk. This webinar dives into Regulation E, OFAC screening, and network-specific rules to help you protect your institution while serving customers in real time.

Bank Accounting Boot Camp - 5 Part Series

Upcoming
  • Tue, January 20, 2026
  • Presented by Cynthia Dopjera
  • Webinar
$1,299.00

This learning experience is designed for bankers, accountants and auditors new to banking or the accounting department and those seeking a refresher course on the basic accounting concepts targeted for the activities of a financial institution. 

 

Fulfill your credit union training needs with webinars

We offer over 100+ webinars per year for credit unions and 300+ webinars for banks covering topics such as compliance, employee development, coaching, BSA/AML, lending, TRID, as well as trending hot topics like pandemic preparedness, the Cares Act, regulation updates and much more! Delivered by respected financial services industry experts, our webinars are timely, relevant and always engaging.

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