Webinars

Dormant accounts often take a backseat to more pressing compliance matters. That is until that one time a year comes when you are required to report this inactivity and transfer any assets to your state through the escheatment process. However, dormant accounts can present a significant risk to your institution and require increased monitoring and scrutiny.

What happens when a member says there's an error on her statement? There are very specific rules you need to follow, but first, you need to know the nature of the alleged error. Is it an electronic transaction? Was the member's access device (card, PIN, etc) stolen? Was the transaction unauthorized or was it erroneous? Was it a credit or debit transaction? There are different rules for each of these situations.

This program includes a review of the New SAR and its new data fields.

This webinar covers the basics of Member Business Lending (commercial lending). The training session will begin with a brief overview of “conventional” commercial lending versus SBA lending products.

Wondering what ACH really is and who all the participants are? We have the answer in this class.

This session will address what credit unions are required to do to comply with the Electronic Signatures in Global and National Commerce Act (ESign). We'll also discuss disclosures and procedures needed for other electronic services.

This webinar focuses on assisting the Head Teller to enhance their skill sets of being a revered leader and helping them learn how to assist their tellers into realizing their potential. 

Who should really be the Information Security Officer? What does it mean to be the Information Security Officer today?

This session will provide new BSA Compliance Officers with information on the laws and rules, as well as guidance on resources that can help make their jobs easier.