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Legal Liabilities when Check Fraud Occurs

Upcoming
  • Tue, July 12, 2022
  • Presented by Terri D. Thomas
Terri D. Thomas
$195.00

Legal Liabilities when Check Fraud Occurs

Upcoming
  • Tue, July 12, 2022
  • Presented by Terri D. Thomas

Deposit Accounts, Risk Management/Legal, Customer Service, Teller

This webinar provides attendees with an overview of the laws that control loss allocation when check fraud occurs.

Writing Teller Training and Procedures

Upcoming
  • Tue, July 19, 2022
  • Presented by Deborah Crawford
Deborah Crawford
$195.00

Writing Teller Training and Procedures

Upcoming
  • Tue, July 19, 2022
  • Presented by Deborah Crawford

Compliance, Human Resources, Management/Employee Development, Teller

Your financial institution’s most precious asset is its frontline. Today’s program will take a look at procedures for the teller. What needs to go into the procedures? What needs to stay out? Who should write the procedures and what is the purpose?

Member Service vs. Member Experience

Upcoming
  • Thu, July 21, 2022
  • Presented by Janice Branch
Janice Branch
$195.00

Member Service vs. Member Experience

Upcoming
  • Thu, July 21, 2022
  • Presented by Janice Branch

Management/Employee Development, Sales, Customer Service

This fast-paced, dynamic webinar is designed for credit unions serious about taking member service up a notch.


Developing an Effective Remote Deposit Captur...

Upcoming
  • Fri, July 22, 2022
  • Presented by Susan Orr
Susan Orr
$279.00

New BSA Officer Training

Upcoming
  • Tue, July 26, 2022
  • Presented by Deborah Crawford
Deborah Crawford
$195.00

New BSA Officer Training

Upcoming
  • Tue, July 26, 2022
  • Presented by Deborah Crawford

BSA

You have been appointed as the new Bank Secrecy Officer for your bank. You now feel like a deer caught in the headlights - what to do, where to start, who can help.

Coaching Skills Bootcamp

Upcoming
  • Mon, August 22, 2022
  • Presented by Karen Butcher
Karen Butcher
$195.00

Coaching Skills Bootcamp

Upcoming
  • Mon, August 22, 2022
  • Presented by Karen Butcher

Human Resources, Lending, Management/Employee Development, Customer Service, Teller

Managers who develop strong coaching skills inspire and encourage employees in the workplace in a way that brings out the best in others. Are you the one expected to address behavior issues in the workplace and often feel like you are not getting anywhere when you do? Is part of your job to learn how to tactfully have difficult or dreaded conversations with other people from time to time?


Managing Your ACH Exceptions and Decreasing Risk

Upcoming
  • Wed, August 24, 2022
  • Presented by Kate Cole
Kate Cole
$195.00

Managing Your ACH Exceptions and Decreasing Risk

Upcoming
  • Wed, August 24, 2022
  • Presented by Kate Cole

Compliance, Management/Employee Development

We'll discuss the timeline for handling the different exceptions. We will also address reinitiated entries rules and the return rate reporting that ODFI’s are required to do.

Strategic Planning for FI - It's All About Yo...

Upcoming
  • Tue, September 13, 2022
  • Presented by Marci Malzahn
Marci Malzahn
$195.00

Strategic Planning for FI - It's All About Your Strategy

Upcoming
  • Tue, September 13, 2022
  • Presented by Marci Malzahn

Management/Employee Development

Your credit union is unique so your strategic plan should be unique as well. The environment for community financial institutions has changed drastically in the past 5 years – and especially in the last 2 years since the Pandemic. Therefore, your Strategic Plan must be a fluid document.

Nailing Your Job of Head Teller

Upcoming
  • Wed, September 21, 2022
  • Presented by Janice Branch
Janice Branch
$195.00

Nailing Your Job of Head Teller

Upcoming
  • Wed, September 21, 2022
  • Presented by Janice Branch

Human Resources, Management/Employee Development, Teller

Without a doubt, staff plays a lead role; up-front and center in any financial institution.

 

Fulfill your credit union training needs with webinars

We offer over 100+ webinars per year for credit unions and 300+ webinars for banks covering topics such as compliance, employee development, coaching, BSA/AML, lending, TRID, as well as trending hot topics like pandemic preparedness, the Cares Act, regulation updates and much more! Delivered by respected financial services industry experts, our webinars are timely, relevant and always engaging.

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