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Writing New Account Procedures

OnDemand
  • Recorded Tue, February 27, 2024
  • Presented by Deborah Crawford
Deborah Crawford
$299.00

During this program, we will take the core document from the deposit/share accounts handbook and set up a working document so that you can tailor your procedures to this framework.

Commercial Loan Defaults, Waivers, Workouts a...

OnDemand
  • Recorded Mon, April 08, 2024
  • Presented by Robin Russell
Robin Russell
$299.00

Discover insider tips and essential guidelines for navigating challenging workout situations. We'll cover the critical documentation required before, during, and after negotiations with borrowers and guarantors. Empower yourself with the knowledge and skills you need to succeed in today's fast-paced banking environment.

Commercial and Business Lending Basics for Su...

OnDemand
  • Recorded Mon, December 09, 2024
  • Presented by Richard Hamm
Richard Hamm
$299.00

This webinar is designed to take the mystery out of the commercial lending process and the confusing terminology often used by lenders.


Branch Manager Best Practices: Leading an Exc...

OnDemand
  • Recorded Tue, May 06, 2025
  • Presented by Vicki Kraai
Vicki Kraai
$299.00

The way managers treat their team is subtly influenced by what they expect of them. What should you expect? How do you treat them? Learn how to build a team and coach them to success!

Opening New Accounts - 3 Part Series

OnDemand
  • Recorded Fri, February 28, 2025
  • Presented by Matthew Dickinson
Matthew Dickinson
$829.00

This webinar series will encompass opening personal, business, trust, minor, power of attorney, estate accounts, and much more! Although not customized to specific state law, it will answer the more complicated and challenging questions customers and employees ask. Whether you are new to new accounts or have decades of experience, you will gain more confidence and be prepared to handle even the most complicated scenario!

Preparing for Your IT Examination

OnDemand
  • Recorded Thu, July 06, 2023
  • Presented by Susan Orr
Susan Orr
$279.00

There is a big misconception that an IT examination is a technical security assessment focused solely on computer systems, the network, and logical controls. While the technological components and the IT department are most definitely included in the examination, it doesn’t start and end there.


CRE Lending: Cash Flow Analysis & Cap Rates

OnDemand
  • Mon, October 23, 2023
  • Presented by Richard Hamm
Richard Hamm
$0.00

This program covers the key variables and concepts for determining Commercial Real Estate (CRE) cash flow and transaction-level stress-testing. We'll learn that CRE cash flow involves more than earnings before interest, taxes, depreciation and amortization (EBITDA) for a debt service coverage (DSC), and that we should be using the updated cash flow to help update the underlying collateral value as part of ongoing loan monitoring. Making the connection between updated cash flow and an updated value estimate involves a capitalization (cap) rate.

Creating an Effective Onboarding Curriculum

OnDemand
  • Recorded Fri, December 08, 2023
  • Presented by Bobbi McVey-Blath
Bobbi McVey-Blath
$279.00

We all know the importance of an effective onboarding program but what does your curriculum need to include? There is a lot to learn in the first few days, so your onboarding material needs to be a strategic guide for your new hires. Your new hire onboarding content also should be universal for any role -Teller, Lender, IT, Operations, or Management.

NACHA Quarterly Review - June

OnDemand
  • Recorded Wed, June 05, 2024
  • Presented by Justin Muscolino
Justin Muscolino
$299.00

During this webinar, we will discuss the current environment, the recent enhancements to the ACH network and the rules that have been created or amended from Nacha. We'll also review recent changes to the ACH rules and discuss upcoming changes that might impact your organization or specifically, your role.

 

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