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10 Ways Your Teller Can Prevent Check Fraud

Your institution can fall victim to check fraud in multiple ways, and many of them are preventable! During this webinar learn how you and your staff can stop check fraud and save your customers and your institution thousands of dollars.

OnDemand
Recorded Tuesday,
April 23rd, 2024
Presented by Deborah Crawford
2h total length
$299.00 or 1 Token

Includes: 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Customer Service
  • Fraud
  • Teller
  • Branch Manager
  • Compliance Officer
  • Deposit Operations Manager/Specialist
  • Loan Operations Manager/Specialist
  • Mortgage Lender
  • New Accounts Representative
  • Teller
  • Training Manager
  • Trainer

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Learn the 10 fundamental rules for protecting your institution against check fraud! We’ll start with the basics, including the components of a check, how checks move, and signature card terms. From there we’ll help you understand and identify cash back schemes, check washing, and check issues such as postdated, stale-dated, stop payments, and deceased owners. We’ll also cover situations in which to refuse a check, and how to send a check for collection.

What You'll Learn

  • Identifying check issues
  • Endorsement rules to keep you safe
  • UCC 3 and 4 – who takes the loss?
  • Forgeries, fraudulent items and forged endorsements
  • Regulation CC Holds that may help

Who Should Attend

Tellers, Branch managers, Loan Officers, and personnel in new Accounts, Deposit Operations, Compliance and Training will benefit from this webinar.

Deborah Crawford

Instructor Bio

Deborah Crawford is the President of Gettechnical Inc., a Florida based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 35+ years of combined teaching and banking experience.

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