ACH Basics for Operations Staff

Do you need help understanding the ACH Rule Book? If you are new to operations or just want to confirm you really understand ACH, this course is for you.

Thursday, April 18th, 2024
10:00 am - 11:30 am
Presented by Kate Cole
$299.00 or 1 Token

Includes: Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Compliance
  • Risk Management/Legal
  • Transaction Compliance
  • Branch Manager
  • Compliance Officer
  • Customer Service Representative
  • Internal Auditor
  • Risk Manager
  • Senior Management

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That large ACH Rule Book can be very overwhelming. ACH seems to have their own language. In this webinar, we will explain the acronyms, who the players are and what the basic responsibilities are of the players.

What You'll Learn

  • Knowledge of how the ACH payment system works
  • ACH acronyms and terminology
  • Primary participants in the ACH system
  • An overview of participant responsibilities
  • Different types of ACH entries

Who Should Attend

Back-office operations, compliance officers, auditors, branch managers, treasury/cash management professionals, frontline staff and customer service representatives will benefit from this webinar.

Kate Cole

Instructor Bio

Mary Kate Cole, AAP, CAE, principal of MK Cole Consulting, has nearly two decades of bank operations experience. Kate is an experienced ACH Auditor as well as speaker on payments related topics. She was VP of the Upper Midwest ACH Association for over 15 years. At that time, she was responsible for member education, ACH Audits and problem solving as well as ACH Development projects. Kate has been active in several National ACH Association Rules Work Groups over her career. She is a popular speaker at both local and national conferences on electronic payments related topics.