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Annual Deposit Regulatory Training for the Staff

This webinar will help your staff determine if we are in a regulation and if so to determine the course of action. You will be amazed how focused training on front line issues will take you from zero to hero with your regulators. All changes for BSA and Regulation CC will be covered.

OnDemand
Recorded Thursday,
April 14th, 2022
Presented by Deborah Crawford
$195.00 or 1 Token

Includes: 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Compliance
  • Deposit Accounts
  • Branch Manager
  • Compliance Officer
  • Customer Service Representative
  • Deposit Operations Manager/Specialist
  • New Accounts Representative
  • Private Banker
  • Senior Management
  • Trainer

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Is your front line a compliance asset or liability? Let’s make them a compliance asset. This regulatory review completes your financial institution's annual training requirements. It also helps the front line understand that we can be fined and sued if we do not follow our regulatory responsibility. During the webinar, each regulation will be discussed spotlighting the frontline issues and how to handle them. This webinar will help your staff determine if we are in a regulation and if so to determine the course of action. You will be amazed how focused training on front line issues will take you from zero to hero with your regulators. All changes for BSA and Regulation CC will be covered.

Covered Topics

  • Expedited Funds Availability Act (Reg CC) Update on Holds and Disclosures
  • Electronic Funds Transfer Act (Reg E) revisions and understanding your customer’s rights on unauthorized access
  • Bank Secrecy Act (BSA)  - Annual training requirements plus CTRs, SARs and DOEP date fields
  • Disclosures
  • ID Theft
  • Complaint management

Who Should Attend

This webinar will benefit compliance officers, customer service representatives, new accounts representatives, personal bankers, telephone call centers, training, branch operations, branch administration, branch managers, assistant branch managers.


Deborah Crawford

Instructor Bio

Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 30+ years of combined teaching and banking experience.