What You'll Learn
Who Should Attend
Trainers, supervisors, and other leaders of employees in customer service or client interaction roles, as well as others who want to enhance their interpersonal communication results will benefit from this session.
Instructor Bio
Continuing Education Credit Information
Creating Customer Interaction Champions has been approved for 1.5 SHRM-CP credits. This statement is not an endorsement of this program or its sponsor. Credits are redeemable for both Live and OnDemand viewing. For questions on certificates, please email support@oncourselearning.com. Certification holders must report these credits at https://portal.shrm.org/.