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Developing an Effective Remote Deposit Capture and Mobile Deposit Capture Program

Join us as we outline the detailed information you should consider adding to your documents and processes to support a thorough due diligence, risk assessment, and annual oversight of your customers.

OnDemand
Recorded Monday,
December 18th, 2023
Presented by Susan Orr
1h 30m total length
$279.00 or 1 Token

Includes: 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Risk Management/Legal
  • Branch Manager
  • Compliance Officer
  • Customer Service Representative
  • Deposit Operations Manager/Specialist
  • IT Professional
  • Loan Operations Manager/Specialist
  • New Accounts Representative
  • Privacy Officer/Information Security Professional
  • Senior Management

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What is a Remote Deposit Capture Program? Do you need to enhance yours to ensure you have effectively addressed all the key elements? Should you enhance your RDC Agreement, your Suitability Analysis, Risk Assessment process, Site Visit, and the Customer's Self-Assessment? Do you understand how these documents support your overall risk management of RDC and information security?

Join us as we outline the detailed information you should consider adding to your documents and processes to support a thorough due diligence, risk assessment, and annual oversight of your customers. The information includes and supports your ongoing risk management of Remote Deposit Capture to mitigate the institution's risk pursuant to the "FFIEC Risk Management of Remote Deposit Capture". In addition, we will discuss ideas and considerations, if you are offering, or planning on implementing, Mobile Deposit Capture (mRDC).

What You'll Learn

  • Understanding the key elements of your RDC Program
  • Understanding the FFIEC Risk Management of RDC guidance
  • Elements of customer due diligence and suitability
  • Key elements of an effective RDC and mRDC agreement
  • Effective onsite visits and customer self-assessment questionnaires
  • Information security issues
  • Customer risk assessment importance
  • Thoughts and considerations for a mRDC program
  • FFIEC IT booklet updates
  • FDIC INTREx program

Who Should Attend

RDC Services Officers, Electronic Banking Officers, Deposit Operations Officers, Treasury or Cash Management Officers, Compliance Officers, Auditors, Chief Technology Officers, and Risk Managers.

Susan Orr

Instructor Bio

Susan Orr is a leading financial services expert with vast regulatory, risk management, and security best practice knowledge and expertise.

As an auditor and consultant, Susan is dedicated to assisting financial institutions in implementing appropriate policies and controls to protect confidential information and comply with regulatory mandates and best practices. Her expertise as an auditor and former examiner provides her the knowledge and expertise to conduct comprehensive IT general control and data security reviews and assist de novo institutions in the vendor selection process, preparing policies and procedures, and instituting controls. She also consults for numerous security providers and vendors helping them align products and services to meet institution regulatory mandates. Susan is a Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified in Risk and Information Systems Control (CRISC), and Certified Risk Professional (CRP).

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