Dynamic Leadership Certificate Program

This certificate program offers a collection of micro-courses designed to help employees lead and develop teams more effectively.

  • Management/Employee Development
  • Bank Legal Counsel
  • Bank Secrecy Act Officer/BSA Specialist
  • Board Member
  • Branch Manager
  • Commercial Lender
  • Community Reinvestment Act Officer
  • Compliance Officer
  • Consumer Lender/Retail Banker
  • Controller/Accountant
  • Credit Analyst
  • Customer Service Representative
  • Deposit Operations Manager/Specialist
  • Facilities Manager
  • Human Resources Officer
  • Internal Auditor
  • IT Professional
  • Loan Closer
  • Loan Operations Manager/Specialist
  • Marketing Officer/Business Development
  • Mortgage Lender
  • New Accounts Representative
  • Privacy Officer/Information Security Professional
  • Private Banker
  • Risk Manager
  • Security Officer
  • Senior Management
  • Small Business Lender
  • Teller
  • Training Manager
  • Trainer
  • Trust Officer
  • Workout Specialist/Collector

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The key to getting (and keeping) a good job is about more than just completing your required training. It's about how well you communicate, work within a team, manage conflict and maintain a professional attitude in all situations. Master skills and qualities that employers in practically every industry look for in potential job candidates.

In this certificate program, you will work through a series of micro-courses at your own pace, answering questions and reading through lessons developed by industry experts. A 2-part webinar is included in the program.

Upon completing all sections, you will receive a digital certificate with your accomplishment to display on your résumé or LinkedIn profile.

What You'll Learn

  • The key qualities of good leaders
  • How to build trust as a leader
  • How to communicate the “why” to your team
  • To be an effective coach and help others reach peak performance
  • How to run productive meetings
  • How to manage and plan employee development
  • How to hold employees accountable
  • How to run effective meetings
  • The key principles of training
  • How to strengthen your core soft skills to prepare for common day-to-day situations

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