What You'll Learn
Who Should Attend
This webinar is designed for member service representatives, branch administration, branch managers, tellers, training and development staff, compliance personnel, and anyone who handles member accounts.

Your member passed away and the family is grieving. Yet, in the midst of all the remembering and honoring of a life, the legal and compliance clock is ticking. In most states, checks can be paid for 10 days after the date of death. However, ACH items cannot be paid once we know the member is deceased.
This webinar is designed for member service representatives, branch administration, branch managers, tellers, training and development staff, compliance personnel, and anyone who handles member accounts.