Though the job responsibilities of a head teller vary from one bank to another, the leadership provided by this frontline supervisor is critical to bank success. Superior supervisors are adept at motivating, training, and developing staff through feedback, collaborative performance planning, and goal setting. Their coaching helps tellers reflect the bank’s care and concern for customer service. This webinar is for head tellers who want to take the lead and take responsibility for developing a dynamic staff.
Who Should Attend
Head tellers, branch managers, and teller trainers can all benefit from this webinar.