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OFAC Training for Customer Service Representatives

Your staff is required to have training on OFAC. In this program, we will learn what the OFAC program is all about.

Upcoming
Tuesday, October 8th, 2024
10:00 am - 12:00 pm
Presented by Deborah Crawford
$299.00 or 1 Token

Includes: Live Access, 30 Days OnDemand Playback, Presenter Materials and Handouts

  • BSA
  • Compliance
  • General Compliance
  • Teller
  • Bank Secrecy Act Officer/BSA Specialist
  • Branch Manager
  • Customer Service Representative
  • Deposit Operations Manager/Specialist
  • New Accounts Representative
  • Teller
  • Training Manager
  • Trainer

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Your staff will learn what a sanction is and how the various programs work. We will discuss the different ways we check OFAC and why. You won’t want to miss this comprehensive frontline OFAC program.

What You'll Learn

  • What is OFAC and what is its purpose?
  • Learn how to use the OFAC search engine
  • Noncustomer transactions to check
  • Customer transactions to check
  • What is blocking or rejecting a transaction?
  • If we have a match, what do we do?
  • Do we open the new account if we have an OFAC match?
  • How do we report to OFAC if we have a match?
  • What happens if we have a match?
  • And much more

Who Should Attend

This webinar will benefit tellers, new accounts representatives, call service representatives, branch managers, assistant branch managers, branch administration, deposit operations, BSA CIP personnel, training, and anyone who works with or manages the new account function.

Deborah Crawford

Instructor Bio

Deborah Crawford is the President of Gettechnical Inc., a Florida based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 35+ years of combined teaching and banking experience.

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