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Online Account Opening

Go Big and Go Online!

OnDemand
Recorded Thursday,
October 27th, 2022
Presented by Deborah Crawford
1h 30m total length
$195.00 or 1 Token

Includes: 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Compliance
  • Deposit Accounts
  • Bank Secrecy Act Officer/BSA Specialist
  • Compliance Officer
  • Deposit Operations Manager/Specialist
  • IT Professional
  • New Accounts Representative
  • Trainer

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Opening accounts online is becoming the new normal. What do you need to know and do to be in compliance with Customer Identification Program (CIP), Customer Due Diligence (CDD), Identity Theft Programs, Disclosures, E Sign and many other issues? During this program we will look at three groups of accounts—consumer, business, and specialty accounts. You won’t want to miss this chance to learn how to expand or begin an online account opening program.

What You'll Learn

  • Types of identification you can use
  • Storing identification
  • Know your customer questions
  • Giving disclosures and terms and conditions
  • Esign
  • Consumer Ownership and rights at death
  • Where is the money and what state law it is under
  • IRAs, HSAs and CESA
  • Business and Entity Accounts
  • Fraud and Risk

Who Should Attend

Deposit Operations, Compliance, Electronic Banking, BSA, Training, Branch Administration and New Accounts


Deborah Crawford

Instructor Bio

Deborah Crawford is the President of Gettechnical Inc., a Florida based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 35+ years of combined teaching and banking experience.