Regulation CC for Tellers

Get your frontline ready for business with this webinar. Regulation CC is the regulation governing the availability of funds for transaction accounts and holds that financial institutions can place on checks. We will discuss the details and answer all of the questions new tellers will have.

Recorded Tuesday,
February 6th, 2024
Presented by Deborah Crawford
2h total length
$299.00 or 1 Token

Includes: 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Compliance
  • Customer Service
  • Teller
  • Branch Manager
  • Compliance Officer
  • Customer Service Representative
  • Deposit Operations Manager/Specialist
  • Teller

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Regulation CC was passed in 1988 and continues to be one of the toughest compliance problems for financial institutions around the country. There are many questions, such as can we place a hold on a cashier’s check? How many days can we hold checks on a new account? Does this apply to business accounts? Do we have to give the hold while the customer is there or can we mail it later? These questions will all be addressed in this informative and easy-to-follow webinar for the frontline.

What You'll Learn

  • Purpose of the regulation
  • Transaction accounts
  • Availability schedules
  • Business versus banking days, transaction accounts, and more definitions
  • How to count days and place holds
  • Next-day items versus other checks
  • Case-by-case and exception holds
  • New accounts exception
  • 10 Myths on Regulation CC

Who Should Attend

This webinar will benefit tellers, teller managers, cashiers, customer service representatives, back-of-bank operations, branch managers, and compliance officers.

Deborah Crawford

Instructor Bio

Deborah Crawford is the President of Gettechnical Inc., a Florida based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 35+ years of combined teaching and banking experience.