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Teller Compliance Issues - UCC 3 & 4, Reg CC and BSA

During this program we will cover many teller regulatory and compliance issues.

OnDemand
Recorded Tuesday,
September 14th, 2021
Presented by Deborah Crawford
1h 30m total length
2 CEU Credits
$195.00 or 1 Token

Includes: 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Compliance
  • Management/Employee Development
  • Teller
  • Branch Manager
  • Compliance Officer
  • Customer Service Representative
  • Senior Management
  • Teller
  • Trainer

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During this program we will cover many teller regulatory and compliance issues.

We will look at your signature contract, state and federal rules regarding the handling of checks. You will review some fundamentals but move towards the more advanced check issues involving fiduciaries, scams, and holds. Annual required training on both BSA and Regulation CC.

Covered Topics

  • Endorsements—Business, Personal and Fiduciary
  • Legal Issues--Postdated, Stale dated, Stop Payments On Checks
  • Check Scams
  • How and When to Place Holds—Regulation CC
  • Security features on Treasury Checks and Postal Money Orders
  • Breaking down the signature card—who can do what
  • Working with POAs, Representative Payees, Trustees, Executors
  • Handling Checks at Death
  • How money moves and time frames
  • BSA Staff training

Learn caption

Tellers, Head Tellers, Member Service Representatives and Branch Managers.


Deborah Crawford

Instructor Bio

Deborah Crawford is the President of Gettechnical Inc., a Florida based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit Regulations and opening account procedures. She was formerly with Hibernia National Bank (now Capital One) and has bachelor's and master's degrees from Louisiana State University. She has 35+ years of combined teaching and banking experience.


Credit Information

Recommended for 2 CEU Credit Hours. After attending this webinar, each attendee can receive a Certificate of Attendance for self-reporting of CEU Credits.