The Four Cs of Exceptional Supervision

This program will ramp up your leadership skills and address critical supervisory issues necessary to becoming an excellent team leader.

Recorded Tuesday,
February 20th, 2024
Presented by Vicki Kraai
1h 30m total length
$299.00 or 1 Token

Includes: 30 Days OnDemand Playback, Presenter Materials and Handouts

  • Human Resources
  • Management/Employee Development
  • Branch Manager
  • Deposit Operations Manager/Specialist
  • Senior Management
  • Trainer

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If you lead a team, or you need others to take direction from you in order to succeed, you will find this program of tremendous value. The webinar focuses on the techniques, strategies and best practices for leading and managing effectively. If you are ready to take your commitment and skill set to the next level, register today for this program. You will be eager to put to work what you’ve learned. You will also receive a toolkit to inspire your team to deliver extraordinary results.

What You'll Learn

  • Creating a quality workplace
  • Building trust, respect, and confidence
  • Excelling at effective communication
  • Handling those difficult conversations with employees
  • Address difficult or uninspired team members
  • Coaching – When, Why, and How
  • Employee one-on-one meetings
  • Skills in giving and receiving feedback
  • Assessing your supervisor effectiveness
  • Ideas to empower and motivate within the workplace

Who Should Attend

Trainers, managers, supervisors, team leaders or anyone with supervisory responsibilities needs the help of this course.

Vicki Kraai

Instructor Bio

Vicki Kraai is CEO of InterAction Training, a company passionate about professional development training and education.

Vicki’s 25+ years of community bank experience started at the family bank in rural Nebraska, where she served as a bank teller and eventually became CEO. She built credit card lending experience as a member of the management team that launched the Cabela’s credit card program. She has a passion for helping people succeed in the financial services industry. Bankers value Vicki’s highly engaging “been there, done that” approach to all facets of her training and speaking engagements.

Vicki shares her expertise and experience as a faculty member for State Bank Association Schools and the Graduate School of Banking in Madison, WI.