Whether because of the complexity or the lack of frequency, opening business accounts seems to create the most angst for many bankers. Seminar participants gain confidence and a clear understanding of the regulatory, compliance, and overall documentation requirements for opening business accounts. With over 50 years of experience, Suzie Jones has a reputation for empowering new account representatives with the skills and tools to protect their organization while, at the same time, focusing on providing quality customer service.
Webinars
Deposit
This two-hour webinar focuses on the risks, procedures, best practices, and compliance requirements for opening personal and consumer accounts.
This webinar series will encompass opening personal, business, trust, minor, power of attorney, estate accounts, and much more! Although not customized to specific state law, it will answer the more complicated and challenging questions customers and employees ask. Whether you are new to new accounts or have decades of experience, you will gain more confidence and be prepared to handle even the most complicated scenario!
From clubs to campaigns, these organization accounts have different rules and procedures for each. Learn how to set-up these different nonprofit organizations, associations, and corporations.
Dive into the intricacies of risk and fraud in the FedNow® landscape. Learn proactive strategies to safeguard both your institution and account holders.
Join us for an essential webinar that delves deep into the critical components of implementing and operating the FedNow® Service, focusing on risk assessments derived from the FedNow® Service Operating Procedures, Regulation J, and Operating Circular 8.
During this webinar we will bring you up to speed on all the new intricacies with Limited Liability Companies (LLC).
Well-trained bankers who recognize and stop attempted dishonest activity are the first line of defense in protecting a financial institution from fraudsters. Unfortunately, new account personnel are too often trained "on the job," which results in an environment of potential vulnerability and unnecessary losses for the bank. This comprehensive training focuses on providing new and experienced bankers with the knowledge and tools needed to protect the bank when opening personal and consumer accounts.
It's a fact: Coaching your staff decreases teamwork issues, compliance/audit infractions and depositor dissatisfaction. This program will help you add coaching techniques to your leadership practices to get positive and meaningful results.
Fulfill your credit union training needs with webinars
We offer over 100+ webinars per year for credit unions and 300+ webinars for banks covering topics such as compliance, employee development, coaching, BSA/AML, lending, TRID, as well as trending hot topics like pandemic preparedness, the Cares Act, regulation updates and much more! Delivered by respected financial services industry experts, our webinars are timely, relevant and always engaging.
