Customer Service, Deposit, Lending, Teller
This is a look at all the key components of BSA from the frontline point of view including new Customer Due Diligence (CDD) rules and their impact on our policy and procedures.
Customer Service, Deposit, Deposit Accounts, Management/Employee Development, Teller
This program will help you see how you can put coaching techniques into your leadership skills and get positive and meaningful results.
Deposit, Deposit Accounts, Lending, Risk Management/Legal
This session will address the following questions about procedures and your institution: What does the law say about identifying nonresident aliens? What type of identification is being used around the country to open accounts? What are the proper procedures for W-8 reporting? What role does the Office of Foreign Assets and Control (OFAC) play in your new accounts procedures?
Deposit, Lending, Risk Management/Legal
This webinar provides best practices for a credit union that is dealing with a member's death.
BSA, Compliance, Deposit, Deposit Accounts, Risk Management/Legal
Opening accounts online is a major convenience for members, and it creates efficiencies for credit unions. Unfortunately, from a compliance perspective, it is also riddled with pitfalls. Learn how to control risk without sacrificing new member convenience.
Compliance, Customer Service, Deposit, Lending, Trusts
This webinar will provide attendees with information on doing business with trusts, including the best practices in establishing deposit account and loan relationships.
Accounting/Reporting, Auditing, Compliance, Customer Service, Deposit, Deposit Accounts, Deposit Compliance, IRAs, Reporting, Teller, Trusts
As many of you have experienced, IRAs have had many changes over the last 3 years - including the SECURE Act of 2020, the CARES Act of 2020, the Proposed Regulations released in February 2022, and the IRS Notice 2022-53 to put the Proposed Regulations 'on hold'. This is a must-attend webinar to grasp the latest rules and regulations regarding beneficiaries and the 2023 Cost of Living Adjustments.
Auditing, Compliance, Customer Service, Deposit, Deposit Accounts, IRAs, Reporting, Teller, Trusts
One of the most complicated areas of IRAs is the distribution of funds to IRA owners and beneficiaries - especially when it seems like the IRS changes the rules every week. Right now there are proposed regulations pending and several bills in Congress that will effect IRAs. This timely update is a necessity to keep your members on the right track to avoid IRS penalties.
Deposit, Risk Management/Legal, Teller
This webinar provides attendees with tips to avoid check fraud losses, as well as an overview of the laws that apply to loss allocation when check fraud occurs.
We offer over 100+ webinars per year for credit unions and 300+ webinars for banks covering topics such as compliance, employee development, coaching, BSA/AML, lending, TRID, as well as trending hot topics like pandemic preparedness, the Cares Act, regulation updates and much more! Delivered by respected financial services industry experts, our webinars are timely, relevant and always engaging.
