Social media posts are a great way to communicate with existing customers and gain new ones as well, but what can we post? What disclosures must be provided? How do we respond to a consumer complaint received via social media? In this session we will answer those questions and more, and provide you with tools to help craft your institution’s social media policy.
Webinars
OnDemand
The CFPB has (finally) issued its long-awaited Final Rule on Small Business Lending Data Collection, which will require lenders to collect and submit to the CFPB data around small business loan applications by June 1st of each year. Fortunately, there is a transitioned implementation period, and when lenders must comply is based on how many small business loans they originate. That is but one of several important changes from the proposed rule. This rule will have a dramatic impact on small business lenders’ operations, and not just from an operational standpoint. There are significant cultural issues to address as well, as this will change, in significant ways, how small business applications are collected and processed.
We are all experiencing incredible check fraud. What can our tellers do to help prevent the crimes?
During this webinar, we will incorporate the new procedures for beneficial ownership registration and verification.
A bi-monthly update to help you keep up with changes and deadlines in the compliance area in a quick and easy format.
After you have tackled the basic portion of IRAs, it’s time to delve into the more complicated topics, where confusion breeds inconsistency. The more troublesome areas of retirement accounts are moving IRAs as “rollovers” vs. “transfers” and distributions to IRA owners and beneficiaries.
It may be difficult to enter the “IRA” world without building a strong foundation of basic knowledge first. Often, when an organization’s IRA “expert” leaves the position, it comes without warning. This leaves others to struggle though the learning process. This session will provide that strong foundation of knowledge needed.
The ACH Rules continue to evolve. In this webinar, you'll get expert insights into what's changed and what changes are coming so you can help your financial institution remain compliant.
This webinar will focus on the complex state unclaimed property reporting requirements and the unique challenges facing financial institutions.
Fulfill your credit union training needs with webinars
We offer over 100+ webinars per year for credit unions and 300+ webinars for banks covering topics such as compliance, employee development, coaching, BSA/AML, lending, TRID, as well as trending hot topics like pandemic preparedness, the Cares Act, regulation updates and much more! Delivered by respected financial services industry experts, our webinars are timely, relevant and always engaging.
