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Managing a Successful Call Center

OnDemand
  • Recorded Thu, April 15, 2021
  • Presented by Janice Branch
Janice Branch
$195.00

Managing a Successful Call Center

OnDemand
  • Recorded Thu, April 15, 2021
  • Presented by Janice Branch

Management/Employee Development

This webinar is intended to assist Call Center Managers in ensuring they have well-trained agents in the Call Center who execute their responsibilities and duties effectively.

Online Account Opening

OnDemand
  • Recorded Tue, April 27, 2021
  • Presented by Deborah Crawford
Deborah Crawford
$195.00

Online Account Opening

OnDemand
  • Recorded Tue, April 27, 2021
  • Presented by Deborah Crawford

Compliance, Deposit Accounts, Risk Management/Legal

During this program we will cover all the compliance issues for opening deposit accounts online.

ESIGN and UETA for Deposits

OnDemand
  • Recorded Tue, June 08, 2021
  • Presented by Deborah Crawford
Deborah Crawford
$195.00

ESIGN and UETA for Deposits

OnDemand
  • Recorded Tue, June 08, 2021
  • Presented by Deborah Crawford

Compliance, Deposit Accounts

During the webinar we will cover the new bill introduced in Congress. E-SIGN currently requires consumers to reasonably demonstrate that they can access documents electronically before they can receive an electronic version, which is an outdated requirement that is no longer necessary given advancements in technology.


Alert! Revisions to Three Sections of the BSA...

OnDemand
  • Recorded Tue, April 13, 2021
  • Presented by Deborah Crawford
Deborah Crawford
$195.00

Alert! Revisions to Three Sections of the BSA FFIEC Exam Manual

OnDemand
  • Recorded Tue, April 13, 2021
  • Presented by Deborah Crawford

BSA, Compliance

The FFIEC members have added a new introductory section and revised content in the Customer Identification Program, Currency Transaction Reporting, and Transactions of Exempt Persons.

Processing Garnishments on Federal Benefit Pa...

OnDemand
  • Recorded Thu, November 18, 2021
  • Presented by Terri D. Thomas
Terri D. Thomas
$195.00

Processing Garnishments on Federal Benefit Payments

OnDemand
  • Recorded Thu, November 18, 2021
  • Presented by Terri D. Thomas

Compliance, Risk Management/Legal

This webinar provides participants with the federal rules that are applicable when processing garnishments on accounts receiving federal benefit payments.

Robbery: Basics and Beyond

OnDemand
  • Recorded Thu, September 30, 2021
  • Presented by Carol Dodgen
Carol Dodgen
$195.00

Robbery: Basics and Beyond

OnDemand
  • Recorded Thu, September 30, 2021
  • Presented by Carol Dodgen

Risk Management/Legal

We have seen many changes in our country over the last year. In what seems to be an ever-increasingly violent world, what can we do to protect ourselves?


Reporting Critical Information Security Areas...

OnDemand
  • Recorded Tue, November 23, 2021
  • Presented by Jeff Spann
Jeff Spann
$195.00

Reporting Critical Information Security Areas Upstream

OnDemand
  • Recorded Tue, November 23, 2021
  • Presented by Jeff Spann

Auditing, Risk Management/Legal, Security

One of the most critical aspects of any Information Security Program is communication and sharing information. If Executives and the Board of Directors better understand the risks and impact potential, it will help build a stronger information security culture throughout the organization.

BSA Fall Update - Where Are We Now?

OnDemand
  • Recorded Tue, August 31, 2021
  • Presented by Deborah Crawford
Deborah Crawford
$195.00

BSA Fall Update - Where Are We Now?

OnDemand
  • Recorded Tue, August 31, 2021
  • Presented by Deborah Crawford

Compliance, Deposit Accounts

During this program we will cover where we are on the key elements of BSA.

Teller Compliance Issues - UCC 3 & 4, Reg CC ...

OnDemand
  • Recorded Tue, September 14, 2021
  • Presented by Deborah Crawford
Deborah Crawford
$195.00

Teller Compliance Issues - UCC 3 & 4, Reg CC and BSA

OnDemand
  • Recorded Tue, September 14, 2021
  • Presented by Deborah Crawford

Compliance, Management/Employee Development, Teller

During this program we will cover many teller regulatory and compliance issues.

 

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