BSA, Compliance
This session will discuss the importance of the SAR narrative and how to write narratives that tell the story in an efficient and effective way.
Deposit Accounts, Risk Management/Legal
This webinar will cover standard trust-opening procedures and many “dos and don’ts” that arise as trusts and account holder situations change.
BSA, Compliance, Deposit Accounts, Lending, Management/Employee Development
There are many types of business accounts with many different ways to do business at banking today. It can be challenging to determine who is authorized to open, close and transact business when dealing with so many business entities.
Lending
Attend this proactive webinar and gain an understanding of the often complex and confusing topic of TAXES!
Compliance, Lending, Risk Management/Legal
It's so difficult to remember all the compliance details when processing consumer loans! In this webinar, Anne will provide credit unions with user-friendly compliance checklists designed to lead lenders and processors through those consumer-loan compliance requirements.
Compliance, Risk Management/Legal
Wondering what ACH really is and who all the participants are? We have the answer in this class.
Compliance, Deposit, Risk Management/Legal
This program will review the specific consumer liability provisions of applicable regulations and required actions when investigating alleged errors under Regulation E.
Compliance, Risk Management/Legal
This 2-part series will provide an in-depth look at the various risks and compliance issues that credit unions must consider when offering electronic banking services.
Customer Service, Human Resources, Information Technology/Security, Management/Employee Development
Almost all businesses today, have a Call Center for the convenience of assisting callers with inquiries, as well as conducting their financial business. Callers' expectations include being directed to the right person who can assist them efficiently and effectively. Come learn how to manage the processes needed for an effective Call Center and explore options on how to guide and coach agents to being the best representation of your Credit Union.
We offer over 100+ webinars per year for credit unions and 300+ webinars for banks covering topics such as compliance, employee development, coaching, BSA/AML, lending, TRID, as well as trending hot topics like pandemic preparedness, the Cares Act, regulation updates and much more! Delivered by respected financial services industry experts, our webinars are timely, relevant and always engaging.
