Webinars

Debit cards are a critical payment method utilized by our customers and therefore, we must have a solid understanding of all aspects of offering this convenient access device. This session is specifically designed to explain the regulatory compliance requirements for issuing, servicing, and managing the institution’s debit card product along with internal control and fraud prevention tips.

During the webinar, you will review line-by-line the text fields and requirements to complete the Suspicious Activity Report (SAR).

A deep dive discussion on home equity lines of credit (HELOC). What disclosures are required? What is required to reduce an available line? These questions and more will be addressed during this detailed session on HELOC.

Have you ever avoided a tough conversation because you don’t like conflict? Congratulations, you are among friends. Most people don’t jump out of bed in the morning thinking, “I hope I get into some conflict today!” Yet, many leaders avoid tough conversations for multiple reasons, generally boiling down to fear. Fear of the person’s reaction, hurting feelings, being taken advantage of, or the desire to be liked can get in the way of curious communication.

During this webinar, we will discuss the current environment, the recent enhancements to the ACH network and the rules that have been created or amended from Nacha. We'll also review recent changes to the ACH rules and discuss upcoming changes that might impact your organization or specifically, your role.

A critical component of consumer real estate lending is complying with escrow requirements. Join us as we explain the fundamentals and share resources to manage the escrow process.

This two-hour webinar examines not only the documentation requirements on business entities available in most states but also provides clarity on how to identify who has the authority to open and transact on behalf of the entity.

Many banks appoint a “Reg. O and W” Officer to monitor all these activities and assure compliance. In this webinar, we’ll detail the many requirements of Regs. O and W and provide tips to assure effective compliance management practices. We’ll talk about who the bank’s insiders and affiliates are and how to manage the many requirements.

Overdraft programs continue to be a hot button for examiners, especially the CFPB. Despite the guidance and communications issued by the agencies, there is still confusion over what requirements actually apply to the programs you offer. In this webinar, we’ll review OD regulations and provide OD best practices.