Webinars

Debit cards are a critical payment method utilized by our customers and therefore, we must have a solid understanding of all aspects of offering this convenient access device. This session is specifically designed to explain the regulatory compliance requirements for issuing, servicing, and managing the institution’s debit card product along with internal control and fraud prevention tips.

This webinar provides attendees with tips to avoid check fraud losses, as well as an overview of the laws that apply to loss allocation when check fraud occurs.

During the webinar, you will review line-by-line the text fields and requirements to complete the Suspicious Activity Report (SAR).

Have you ever avoided a tough conversation because you don’t like conflict? Congratulations, you are among friends. Most people don’t jump out of bed in the morning thinking, “I hope I get into some conflict today!” Yet, many leaders avoid tough conversations for multiple reasons, generally boiling down to fear. Fear of the person’s reaction, hurting feelings, being taken advantage of, or the desire to be liked can get in the way of curious communication.

Unravel the workings of FedNow® for real-time settlement and efficient liquidity management. Equip your financial institution to maximize benefits and streamline operations.

Nonresident aliens continue to be a compliance nightmare. Let’s check the deposit accounts that we have and see if anybody is incorrectly classified and if the paperwork and system are correct.

Learn about the unique risk cashier's checks pose to banks and the best practices for limiting losses when processing these transactions.

This two-hour webinar examines not only the documentation requirements on business entities available in most states but also provides clarity on how to identify who has the authority to open and transact on behalf of the entity.

Overdraft programs continue to be a hot button for examiners, especially the CFPB. Despite the guidance and communications issued by the agencies, there is still confusion over what requirements actually apply to the programs you offer. In this webinar, we’ll review OD regulations and provide OD best practices.