Webinars

One in five workers have experienced discrimination or unfair treatment at work. In today's workplace environment, organizations need to face a reality gap and realize more work needs to be done in this area.

Learn what these tripwires are and prepare your institution for inquiries from the agencies as well as consumers.

Every month, the federal financial institution regulatory agencies publish lists of enforcement actions taken against financial institutions. Enforcement actions can include civil monetary penalties, consent decrees, and cease and desist orders, just to name a few. This course will discuss those penalties, and how to keep you off of the list.

What are your institution's responsibilities for compliance with the Fair Credit Reporting Act (FCRA)? The answer is more complex than you might expect. In this webinar, we'll discuss the nuances of compliance and some of the most common violations.

Alert for Loan Officers: Learn the critical skills to handle loan changes! Join us for a must-attend webinar on issuing revised Loan Estimates for valid changed circumstances. Don’t miss out on this opportunity to learn how to address and handle changes during the loan application process, reset tolerances, and avoid costly cures.

Prepare your frontline for the future of small business lending! This session focuses on preparing your institution’s frontline, including commercial loan officers, with a solid understanding of Section 1071 and how it will impact current processes, your organization, and their jobs.

Overdrafts are certainly a topic we've heard a lot about lately. Are they outlawed? (Hint: No). Should we consider eliminating them? (Hint: No, but be careful). Even though there is no regulation on them per se, we do see some institutions eliminating overdraft fees (and NSF fee as well) entirely. It is important to understand exactly what is at issue and how to manage your program.

Your member passed away and the family is grieving. Yet, in the midst of all the remembering and honoring of a life, the legal and compliance clock is ticking. In most states, checks can be paid for 10 days after the date of death. However, ACH items cannot be paid once we know the member is deceased.

Ethical decisions can be challenging, but it’s important to embrace ethical choices as the repercussions impact you individually as well as your financial institution. Included in this session are best practices, and requirements as well as examples of bank bribery cases.