Webinars

What happens when a member says there's an error on her statement? There are very specific rules you need to follow, but first, you need to know the nature of the alleged error. Is it an electronic transaction? Was the member's access device (card, PIN, etc) stolen? Was the transaction unauthorized or was it erroneous? Was it a credit or debit transaction? There are different rules for each of these situations.

This program includes a review of the New SAR and its new data fields.

Wondering what ACH really is and who all the participants are? We have the answer in this class.

This session will address what credit unions are required to do to comply with the Electronic Signatures in Global and National Commerce Act (ESign). We'll also discuss disclosures and procedures needed for other electronic services.

Dormant accounts often take a backseat to more pressing compliance matters until that one time a year comes when you are required to report this inactivity and transfer any assets to your state through the escheatment process. However, dormant accounts can present a significant risk to your institution and require increased monitoring and scrutiny.

This comprehensive course on insider trading offers a deep dive into the complex world of securities regulation and ethical trading practices. This session will provide a thorough understanding of insider trading, its legal implications, and prevention strategies.

Despite news to the contrary, fair lending continues to be a very hot topic in 2025, even with a constant flow of new developments and expectations. Lenders continue to have important legal obligations to fulfill, and litigation is becoming more prevalent. As well, the states have begun acting to “fill in the gaps” in perceived retrenchment of enforcement. Over the past few years, we’ve seen new requirements and enhanced enforcement we must monitor.

This webinar will guide lenders and processors through easy-to-use checklists that will clarify and simplify the compliance requirements for consumer loans. Because compliance requirements vary from loan type to loan type, we’ll offer a different checklist for each type of loan (construction, real estate, dwelling secured, HPML, etc.).

This program will review the specific consumer liability provisions of applicable regulations and required actions when investigating alleged errors under Regulation E.