What does onboarding look like in your institution? What do you want it to look like? Join us to learn how to raise the bar with new hire onboarding, and how to wow new hires with a genuine interest in their success with your institution.
Webinars
Human Resources
Retaining and engaging in a new world of work – does this sound like something you can relate to? The Great Resignation has disrupted employers and in turn negatively impacted organizational engagement and culture.
In this 2-part series, you will gain a deep understanding of the significance of employer branding in the recruitment process. You will also discover effective strategies for attracting and retaining top talent in a competitive market.
This webinar will provide an overview of the current market for bank mergers and acquisitions, the impacts that regulatory proposals will have on bank deals in the future, and what that means for bank employees.
One in five workers have experienced discrimination or unfair treatment at work. In today's workplace environment, organizations need to face a reality gap and realize more work needs to be done in this area.
This high-impact session will help you overcome common leadership pitfalls and unlock time-saving strategies that enhance productivity.
Today, more than ever before, good customer service is vital to the success of any institution. It is the employee’s approach to customer service delivery that determines whether or not they will have the opportunity to sell additional products and services to the customer. Customers who feel a connection to the people who wait on them feel valued and well-cared for and will not only increase their relationship with the institution but will also recommend you to their friends.
This session will cover the critical topic of workplace violence – how to prevent it and what to do when confronted with it. Whether it's angry customers, disgruntled coworkers, or domestic violence that spills over into the workplace, we must be prepared to handle these volatile situations.
If you could release that fear and build your courage muscles, would you be willing to learn new skills and commit to taking new action? If yes, join Karen Butcher, communication coach and trainer, for this engaging 1.5-hour session on Courageous Conversations.
Fulfill your credit union training needs with webinars
We offer over 100+ webinars per year for credit unions and 300+ webinars for banks covering topics such as compliance, employee development, coaching, BSA/AML, lending, TRID, as well as trending hot topics like pandemic preparedness, the Cares Act, regulation updates and much more! Delivered by respected financial services industry experts, our webinars are timely, relevant and always engaging.
