Webinars

With financial institutions increasingly relying on third-party providers to offer their products and services, comes increased risk. Starting with the core system, should you outsource it or keep it in-house? And following with the rest of all the banking products you offer to your business clients that depend on technology, how in-depth should your due diligence be? In this educational session, the presenter provides best practices based on the FFIEC IT Examination Handbook to help you develop a simple, yet comprehensive, Vendor Management Program.

Leading an exceptional team is every manager's goal, right? Unless the manager is burned out, burned up, or not well prepared.

In the last few years, isolation, stress, and fear have grabbed us as never before in recent history. Violence is up, and homicides in America are at historic levels. We can no longer afford to ignore the possibility that it could strike at our office. How can we best ready ourselves and our staff?

Qualified mortgages have been around for years, but bankers don’t always have a clear understanding of these loans. Join us to learn the what, when and how of qualified mortgages, and add this type of loan to your toolbox.

Are you ready to tackle the complexities of Power of Attorney documents with confidence? This session will equip you with the knowledge and insights to navigate even the most challenging situations with ease. This webinar does not examine the laws of any particular state.

This webinar will dissect the regulatory requirements and examiner expectations related to Fair Lending in plain English.

This is a look at all the key components of BSA from the frontline point of view including new Customer Due Diligence (CDD) rules and their impact on our policy and procedures.

Don’t be caught off guard with some of the new thinking and the new rules on the deposit side of the financial institution.

Without a doubt, staff plays a lead role; up-front and center in any financial institution. The teller, for example, interacts with the audience most vital to your bank’s reputation—your customer. Faced with handling impressive sums of cash and, most likely, making more decisions than lenders; tellers are the key to exceptional customer service. These players require an excellent director, a superior supervisor to deliver a top performance.