Compliance, Customer Service, Deposit, Deposit Accounts, Lending, Trusts
This webinar will provide attendees with information on doing business with trusts, including the best practices in establishing deposit account and loan relationships.
BSA, Compliance, Management/Employee Development
As millions of Americans continue to engage in digital assets, financial institutions must understand the risks, red flags and examiner expectations. Join us as we explain the digital asset terminology and current guidance and expectations.
Auditing, Commercial/Business Lending, Compliance, CRA Compliance, General Compliance, Lending Compliance, Mortgage Lending, Risk Management/Legal
The 2018 modifications to HMDA were massive, and many financial institutions are still dealing with the challenges of collecting data under the burdensome new requirements. The partial exemption provisions resulting from EGRRCPA were a blessing and a curse. Now with a key exemption being revoked by the CFPB in December of 2022, knowing what to do and how to do it has never been more important.
BSA, Compliance, CRA Compliance, Customer Service, Deposit, Deposit Accounts, Deposit Compliance, Fraud, General Compliance, Risk Management/Legal, Teller, Transaction Compliance, Trusts
This webinar series will cover the opening of various types of accounts, including Personal and Consumer, Business, Fiduciary, Trust, Minor, and Court Ordered accounts.
Compliance, Customer Service, Deposit, Deposit Accounts, Deposit Compliance, General Compliance, Teller, Transaction Compliance
Well-trained bankers who recognize and stop attempted dishonest activity are the first line of defense in protecting a financial institution from fraudsters. Unfortunately, new account personnel are too often trained "on the job," which results in an environment of potential vulnerability and unnecessary losses for the bank. This comprehensive training focuses on providing new and experienced bankers with the knowledge and tools needed to protect the bank when opening personal and consumer accounts.
BSA, Compliance, CRA Compliance, Customer Service, Deposit, Deposit Accounts, Deposit Compliance, Fraud, General Compliance, Lending Compliance, Risk Management/Legal, Sales, Teller, Transaction Compliance
Whether because of the complexity or the lack of frequency, opening business accounts seems to create the most angst for many bankers. Seminar participants gain confidence and a clear understanding of the regulatory, compliance, and overall documentation requirements for opening business accounts. With over 50 years of experience, Suzie Jones has a reputation for empowering new account representatives with the skills and tools to protect their organization while, at the same time, focusing on providing quality customer service.
BSA, Compliance, CRA Compliance, Customer Service, Deposit, Deposit Accounts, Deposit Compliance, Fraud, General Compliance, Risk Management/Legal, Teller, Transaction Compliance, Trusts
An individual identifying themselves as a "fiduciary" wanting to open an account on behalf of the estate of a deceased individual, minor child, incapacitated individual, or formal trust can create much angst, mainly because the funds' owner is often absent. This two-hour webinar answers critical questions and concerns regarding documentation and compliance regulations when opening accounts for trustees, personal representatives, and fiduciaries.
Deposit Accounts, Fraud, Teller, Transaction Compliance
We are all experiencing incredible check fraud. What can our tellers do to help prevent the crimes?
Compliance, General Compliance, Risk Management/Legal, Transaction Compliance
Funds transfer fraud causes millions of dollars in losses for businesses. Last year, financial institutions filed over 374,000 Suspicious Activity Reports on incidents of wire fraud and/or suspicious EFT/wire transfers-a 2.5% increase from the prior year and a 35% increase from 2020. Cyber attackers continue to grow more sophisticated with their schemes and attempts and have increased even more during the recent pandemic. Recent successful cyberattacks on international wire transfers have raised the bar on examiners’ expectations for your security system and risk monitoring of international and domestic wire transfers. Are you prepared?
We offer over 100+ webinars per year for credit unions and 300+ webinars for banks covering topics such as compliance, employee development, coaching, BSA/AML, lending, TRID, as well as trending hot topics like pandemic preparedness, the Cares Act, regulation updates and much more! Delivered by respected financial services industry experts, our webinars are timely, relevant and always engaging.
