Webinars

This informative webinar is designed to provide financial professionals with an understanding of ACH origination. The session will cover the essential fundamentals, including how ACH transactions are initiated, processed, and settled. You’ll gain insights into the critical roles of Originating Depository Financial Institutions (ODFIs), Originators, and Third-Party Senders (TPSs), as well as the common risks like fraud, unauthorized transactions, and credit exposure.

This program will enhance your leadership skills and tackle essential supervisory challenges, equipping you to excel as an outstanding team leader.

Your account holder passed away and the family is grieving. Yet, in the midst of all the grieving and honoring of a life, the legal and compliance clock is ticking. In most states, checks can be paid for 10 days after the date of death.

Tellers are the key to exceptional customer service, and a superior supervisor can enable them to deliver a top performance. In this webinar, Head Tellers will learn to become accomplished leaders who assist their tellers in reaching their full potential.

This two-part webinar will cover the essentials for training your staff and the importance of establishing robust procedures and clear communication.

For at least 25 years, bankers have worked under multiple sets of rules and guidelines concerning the ordering and reviewing of appraisals. Appraisers have worked under the Uniform Standards of Appraisal Practice (USPAP) for even longer. This program provides a concise overview of the various rules and guidelines, plus key nuances that have created differences among the approaches taken by banks and are endorsed or supported by regulators.

During this program we will cover all the “hot” topics for 2025. Learn everything you need to update your operations area.

How many ways do we say no? And how do we do that while complying with at least 3 separate regulatory rules? (soon to be 4?) Join us for this special 2 and a half hour class and workshop for community bankers to explore the requirements and the processes for Adverse Action compliance.

An individual identifying themselves as a "fiduciary" wanting to open an account on behalf of the estate of a deceased individual, minor child, incapacitated individual, or formal trust can create much angst, mainly because the funds' owner is often absent. This two-hour webinar answers critical questions and concerns regarding documentation and compliance regulations when opening accounts for trustees, personal representatives, and fiduciaries.