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4 Steps to a Practical Business Continuity Ma...

OnDemand
  • Recorded Fri, April 18, 2025
  • Presented by Cody Delzer
Cody Delzer
$299.00

Building a valuable, comprehensive Business Continuity Management Plan (BCMP) is no small task, and the plan must take a holistic view of the institution and involve representation from all functional units of the organization. So, where do you start, and how do you build a BCMP that will be valuable to the institution?

Creating Exceptional Client Experiences

Upcoming
  • Tue, May 27, 2025
  • Presented by Janice Branch
Janice Branch
$299.00

How do you deliver value while creating amazing experiences for your depositors? Wow them with an exceptional service experience. Depositors who feel a connection to the people who wait on them feel valued.

Transformative Branch Conversations for Retai...

Upcoming
  • Wed, May 28, 2025
  • Presented by Alex Cole-Murphy
Alex Cole-Murphy
$450.00

Top-performing financial institutions are arming their people with a transformative approach to initiating distinctive relationships with their clients and prospects, building trust through meaningful conversations.


Reg E Investigations

Upcoming
  • Tue, June 03, 2025
  • Presented by Molly Stull
Molly Stull
$299.00

Regulation E error resolution requirements are very detailed and must be handled in a timely manner. Join us as we explain the process to resolve disputes in a compliant manner!

Opening Business Accounts: The Basics

OnDemand
  • Recorded Tue, March 01, 2022
  • Presented by Deborah Crawford
Deborah Crawford
$279.00

There are many types of business accounts with many different ways to do business at banking today. It can be challenging to determine who is authorized to open, close, and transact business when dealing with so many business entities.

W-9, W-9BEN, and W-8BENE Procedures

OnDemand
  • Recorded Thu, September 22, 2022
  • Presented by Deborah Crawford
Deborah Crawford
$279.00

The FATCA rules affecting foreign financial institutions also affects US financial institutions and your job as a withholding agent. During this program, we will do a line-by-line review of the forms and the subsequent tax reporting to the IRS.


Overdraft Hotspots

OnDemand
  • Recorded Tue, November 08, 2022
  • Presented by Deborah Crawford
Deborah Crawford
$279.00

It's 2022 and your examiners are due at your financial institution next month. Will your bank pass the test?

January Jumpstart for Supervisors

OnDemand
  • Recorded Mon, January 09, 2023
  • Presented by Karen Butcher
Karen Butcher
$279.00

As we begin a new year, it’s safe to assume that last year’s goals won’t produce the results you want for this year. There is no better time to exercise your leadership muscles, grow a healthier team, and achieve your best year yet!

The Four Cs of Exceptional Supervision

OnDemand
  • Recorded Mon, February 06, 2023
  • Presented by Vicki Kraai
Vicki Kraai
$279.00

This program will ramp up your leadership skills and address critical supervisory issues necessary to becoming an excellent team leader.

 

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